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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Germany - Advertising and marketing services - Framework agreement social media

Original Deutschland - Werbe- und Marketingdienstleistungen - Rahmenvertrag Social Media

Open Germany Berlin Business services

Buyer Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft

Key facts

Published
Competition
Open race
  1. Published

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish a closing date for this notice. See the official notice

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The Aperlena Verdict

Open race

No supplier dominates: 6 different companies have won the last 6 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 6 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

Berlin's public transport operator BVG seeks a creative agency to run its social media channels under a framework agreement. The agency will develop strategy, create content and provide community management for the channels 'Weil wir dich lieben' and 'BVG Offiziell'. The aim is to strengthen the brand image through authentic, witty and charming communication at eye level with customers, maintaining the well-known cheeky tone even on critical topics. The agency should pack service messages about disruptions, offers and infrastructure into the social media context, grow the community, increase interactions, generate positive media coverage and improve BVG's image values. Services also include strategy and consulting, with close, trusting collaboration and fast reaction times within jointly agreed guidelines.

Description

"Konzeption und Content-Erstellung sowie begleitendes Community Management für die Social Media Kanäle der BVG " Das vorrangige Ziel der Markenkommunikation der BVG (#weilwirdichlieben) ist es, das Image der Berliner Verkehrsbetriebe weiter zu stärken. Wichtig hierbei ist, die Kund*innen auf Augenhöhe zu erreichen und mit ihnen in einen ehrlichen und authentischen Dialog zu treten. Der Social-Media-Auftritt der BVG hat die bis heute erfolgreiche Tonalität von "Weil wir dich lieben" entscheidend geprägt und ist ein wesentlicher Bestandteil des Markenauftritts. Kreativer, aktueller und authentischer Content sind ausschlaggebend für den Erfolg der besonderen Tonalität und Ansprache auf den Social Media Kanälen der BVG. Aufgrund dessen wurde in der Vergangenheit bis heute eine Kreativagentur mit der Betreuung der Social Media Kanäle Weil wir dich lieben und BVG Öffiziell beauftragt. Dies soll auch für die nächsten Jahre beibehalten werden. Dazu gehört eine vertrauensvolle Zusammenarbeit und angemessene Abstimmung mit den Ansprechpartnern der BVG, welche viel Freiraum für Kreativität und schnelle Aktions- und Reaktionszeiten schafft. Gemeinsam verabschiedete Leitlinien setzen dem einen Rahmen. Ziel ist: Die Ansprache in BVG-Tonalität fortzuführen bzw. weiterzuentwickeln und so die Wahrnehmung der BVG zu stärken, den Community-Aufbau und die -Bestärkung als auch die Interaktionszahlen weiter zu steigern, ein positives Medien-/Presseecho zu erreichen und die Steigerung der Image-Werte der BVG somit mit voranzutreiben. Es wird erwartet, jeden Tag aufs Neue witzig und überraschend zu kommunizieren, charmant frech, auf Augenhöhe mit den Kund*innen. Auch bei kritischeren Themen den Mut und die Tonalität nicht zu verlieren. Service-Meldungen über Störungen, Angebote, Infrastruktur etc. passend im Social Media Kontext aufzubereiten. Von Unterhaltung bis Haltung die volle Brandbreite abzudecken. Folgende Leistungen sind von der Agentur zu erbringen: - Strategie und Beratung - Bewerbung der eigenen Social-Media-Aktivitäten als auch Social Media-Kampagnen - Konzeption und Content-Erstellung - Begleitendes Community-Management

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 823 awards for Business services in Germany.

Median award
€374,294
Middle half of past awards
€101,400 to €1.1M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft

Germany

notices in the register
503
awards
230
awarded in total
€95.6M

Who wins its contracts

Many suppliers
different companies won its awards
153
of the awards went to the three most frequent winners
7%
of its calls state an estimated value
1%

Based on 193 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Who usually wins this buyer's contracts in this sector

Based on 6 awards with a linked company profile over the last 5 years.

170 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Business services
7,201
median open notice
€350,000

Who wins in this market

Many suppliers

Germany · Business services

different companies won awards here
1,817
of the awards went to the three most frequent winners
3%
buyers awarded contracts here
1,102

Based on 2,649 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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