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Germany - Special Telephone Network Services for Business Applications - BfAA Apostille Hotline

Original Deutschland - Spezielle Telefonnetzdienste für Geschäftsanwendungen - BfAA Hotline Apostille

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  1. Published
  2. Deadline open for 30 days
  3. Awarded pending

Summary

Machine-generated summary

The buyer, the Federal Office of Administration (BVA) in Germany, is procuring a telephone service hotline to support its Ref D-AF department. The tender seeks providers capable of delivering special telephone network services specifically for business applications. The project is known as the BfAA Apostille Hotline. Small businesses interested in providing telephone support services for this public administration hotline should review the full tender documents to determine if they meet the criteria to bid.

Description

Telefon-Service-Hotline zur Unterstützung von Ref D-AF Benötigt wird der Betrieb eines Servicecenters ("Telefon-Hotline") mit speziell geschultem Personal. Das Personal des Auftragnehmers beantwortet telefonisch eingehende Anfragen, unter anderem zum Antragseingang, dem Bearbeitungsstand und gemäß den vom Referat D-AF erstellten FAQ´s. Die Hotline muss Montag bis Freitag von 09:00 bis 15:00 Uhr erreichbar sein. Die Laufzeit beträgt 1 Jahr, mit der Option der jährlichen Verlängerung bis zum erreichen der Gesamtlaufzeit von max. 4 Jahren.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Status: Now marked as Closed
    • Submission deadline: Moved 1 day EARLIER: now July 8, 2026, 00:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · Postal & telecommunications services
€17,650,670
941 open across Europe right now
Buyer track record on Aperlena
108 notices tracked · 28 awarded

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