Summary
Machine-generated summaryThe IT association Stormarn (ITV) in Germany is procuring a new ITSM solution including project implementation services, ongoing support, and operational responsibility for central server infrastructures. The current ticket system reaches end of life on 31 December 2026, so a replacement is required. The buyer wishes to have the new ITSM solution in place by the end of July 2026. The procurement is carried out through a formal tendering procedure; a multi-tenant communication solution is sought. No estimated value or bid deadline is stated in the notice.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile3 open tenders right now
- Deutschland - Internet- und Intranet-Softwarepaket - Relaunch des Internetauftritts des Kreis Stormarn No deadline published
- Deutschland - Fernseh- und audiovisuelle Geräte - RV Medienkonferenztechnik No deadline published
This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Germany
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SVA System Vertrieb Alexander GmbH | 50 | €36.6M | Sep 2026 |
| SoftwareONE Deutschland GmbH | 40 | €15.8M | Sep 2026 |
| Computacenter AG & Co. oHG | 22 | €36.2M | Sep 2026 |
| SAP Deutschland SE & Co. KG | 15 | €1.2M | Jun 2026 |
| CANCOM GmbH | 14 | €7.3M | Sep 2026 |
Based on 971 awards with a linked company profile over the last 2 years.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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Read before bidding
- Title: "Deutschland - Softwarepaket und Informationssysteme - ITSM Ticketsystem" to "Deutschland – Softwarepaket und Informationssysteme – ITSM Ticketsystem"
- Estimated value: Set to €250,000
- Scope and criteria: The description was expanded. Re-read it before you bid.
- Estimated value: Set to €250,000
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Market context
- Avg. open tender · Software & IT systems
- €60,355,444
- Buyer track record on Aperlena
- 5 notices tracked · 0 awarded
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