Summary

Machine-generated summary

The Free and Hanseatic City of Hamburg is concluding a framework agreement for the provision of card terminals and related services for card-based payment transactions. The scope covers the purchase or rental of terminals as additional and replacement devices, the gradual takeover of operation of the existing terminals owned by the city without device change, and the replacement of currently rented terminals with rental units from the contractor. Related services include network services for correct settlement of electronically captured data records, consulting, delivery, installation, training, setup and maintenance of master data, and fault clearance. Lot 1 covers hardware, accessories and provider services for mobile and stationary card terminals. Provider services only are required for 18 integrated terminals of the OPPC60 type in existing cash machines of the companies HESS and CSG.

Description

Rahmenvereinbarung zur Bereitstellung von Kartenterminals und der damit verbundenen Leistungen in der Freien und Hansestadt Hamburg Kauf oder Miete von Geräten zum kartengestützten Zahlungsverkehr (Kartenterminals) für Zusatz- und Ersatzgeräte, sowie die sukzessive Übernahme des Betriebs der vorhandenen im Eigentum der FHH befindlichen Geräte (d. h. ohne Gerätewechsel). Darüber hinaus sind vorhandene gemietete Kartenterminals durch Mietgeräte des Auftragnehmers zu ersetzen. Hinzu kommen damit verbundene Netzservice-Leistungen zur - ordnungsgemäßen Abrechnung der elektronisch erfassten Datensätze, - Beratung, - Lieferung, Installation, Einweisung, - Einrichtung und Pflege von Stammdaten, - Beseitigung von Störungen. Los 1 beinhaltet Hardware, Zubehör und Providerleistung für mobile und stationäre Kartenterminals.; Für die zurzeit 18 integrierten Kartenterminals (Typ OPPC60), in den vorhandenen Kassenautomaten der Firmen HESS und CSG, soll vom Auftragnehmer lediglich die Provider-Leistung erbracht werden.

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Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

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What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 332 awards for Office & computing machinery in Germany.

Median award: €383,130
Middle half of past awards: €198,836 to €822,412

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Freie und Hansestadt Hamburg - Kasse.Hamburg

Germany

notices in the register: 4
award: 1

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Office & computing machinery - Germany

Company	Wins	Total awarded	Last win
SVA System Vertrieb Alexander GmbH	28	€22.9M	Sep 2026
ACP IT Solutions GmbH	23	€6.4M	Sep 2026
think about IT GmbH	23	€2.6M	Sep 2026
CANCOM GmbH	17	€1.1M	Sep 2026
RICOH Deutschland GmbH	16	€1.5M	Sep 2026

Based on 1000 awards with a linked company profile over the last 2 years.

3 open tenders right now

Combined chip card and fingerprint readers - EC card terminals Hamburg No deadline published
Combined chip card and fingerprint readers - EC card terminals Hamburg No deadline published

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Office & computing machinery: 3,932
median open notice: €184,120

Who wins in this market

Many suppliers

Germany · Office & computing machinery

different companies won awards here: 593
of the awards went to the three most frequent winners: 7%
buyers awarded contracts here: 586

Based on 1,000 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures): 3.6
of those lots received a single tender: 24%
of the awards went to companies based in another country: 2%
of the tenders came from another country: 3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

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Open

22 Sep 2025