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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 10 hours ago Contract notice

Germany - IT services: consulting, software development, internet and support - IT hotline (first-level support)

Original Deutschland - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - IT-Hotline (First-Level-Support)

Open Germany IT services

Buyer Deutscher Bundestag - Vergabereferat

23 days left

Key facts

Closes
12:00 (UTC+1)
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 34 days
  4. Awarded pending

Bidding window

33 days from publication to deadline

Usual length

Notices of this kind (Germany, open procedure, above the EU threshold) give a median of 31 days, half of them between 28 and 34 days, based on 83,623 notices of the last two years.

This buyer usually gives 30 days (median of its last 117 calls for tender). It extended the deadline on 1 of the 16 calls we followed from publication (6%).

View the official notice Watch this tender

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The Aperlena Verdict

Open race

No supplier dominates: 5 different companies have won the last 6 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 6 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The German Bundestag is procuring the operation of a qualified IT hotline providing first-level support. The contract covers IT project management, the operation of a qualified IT hotline consisting of a front office and a back office, and IT assistance within first-level support. Users include members of the German Bundestag and their staff, employees of the Bundestag administration and, in part, employees of the parliamentary groups, covering approximately 10,000 IT workstations. The service is delivered for the German Bundestag in Germany.

Description

Betrieb einer qualifizierten IT-Hotline für die Anwenderinnen und Anwender des Deutschen Bundestages (First-Level-Support) Vertragsgegenstand sind: - IT-Projektleitung, - Betrieb einer qualifizierten IT-Hotline - bestehend aus Front- und Backoffice - als First-Level-Support für die Mitglieder des Deutschen Bundestages und ihre Mitarbeiter sowie die Beschäftigten der Verwaltung und teilweise die Beschäftigten der Fraktionen des Deutschen Bundestages (circa 10.000 IT-Arbeitsplätze) sowie - informationstechnische Unterstützung im Rahmen des First-Level-Supports.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    23 days left, 18 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €249,892 and €1.2M.

  6. In your favour:

    Do we know this buyer?

    5 different companies won the last 6 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in German.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 10 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 774 awards for IT services in Germany.

Median award
€495,044
Middle half of past awards
€249,892 to €1.2M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Deutscher Bundestag - Vergabereferat

Germany

notices in the register
188
awards
69
awarded in total
€2.9M

Who wins its contracts

Many suppliers
different companies won its awards
57
of the awards went to the three most frequent winners
10%
of its calls state an estimated value
0%

Based on 62 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Interflex Datensysteme GmbH 2 €159,167 Jul 2026
4ALLPORTAL GmbH 1 Sep 2026
CGI Deutschland B.V. & Co. KG 1 Oct 2025
CTNM Computertechnologie + Neue Medien GmbH 1 Mar 2026
IT Service Omikron GmbH 1 Sep 2025

Based on 6 awards with a linked company profile over the last 5 years.

16 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
7,066
median open notice
€900,000

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,652
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,054

Based on 2,541 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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23 days left

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