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TED - Tenders Electronic Daily (Publications Office of the EU) verified 13 hours ago Contract notice

Germany - Security guard services - Security services for the Emergency Department

Original Deutschland - Dienstleistungen von Sicherheitsdiensten - Sicherheitsdienstleistung ZNA

Open Germany Hamburg Business services

Buyer Universitätsklinikum Hamburg-Eppendorf

12 days to request

Key facts

Requests to participate by
13:00 (UTC+2)
Procedure
Negotiated procedure
  1. Published
  2. Today
  3. Deadline open for 31 days
  4. Awarded pending

Bidding window

30 days from publication to deadline

Usual length

Notices of this kind (Germany, negotiated procedure, above the EU threshold) give a median of 31 days, half of them between 24 and 32 days, based on 105 notices of the last two years.

This buyer usually gives 27 days (median of its last 24 calls for tender).

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Summary

Machine-generated summary

The University Medical Center Hamburg-Eppendorf (UKE) intends to award security services for its Central Emergency Department to a competent specialised security company, in accordance with the German Guarding Regulation and applicable laws. The emergency department treats acute emergencies from all medical specialties around the clock. Tasks include protecting staff, patients, visitors and property; maintaining presence and supporting staff; intervening against assaults, including support during coercive medical measures and calling the police if needed; de-escalating aggressive individuals; enforcing house rules and the right of access; providing first aid; accompanying people; searching for missing patients; and alerting the emergency team and police in suicide cases.

Description

Das Universitätsklinikum Hamburg-Eppendorf (UKE) beabsichtigt die Sicherheitsdienstleistungen in der Zentralen Notaufnahme (ZNA) des UKE unter Maßgabe der Bewachungsverordnung und der entsprechenden geltenden Gesetze an einen leistungsfähigen Fachbetrieb zu vergeben (vgl. Anlage 1: Lageplan). In der ZNA erfolgt rund um die Uhr die Behandlung von akuten Notfällen aus allen medizinischen Fachgebieten. Im Rahmen der Erbringung von Sicherheitsdienstleistungen in der ZNA sind insbesondere die folgenden Aufgaben zu übernehmen: - Schutz von Personal, Patientinnen und Patienten, Besuchern und Eigentum des UKE Konzerns. - Präsenz zum Schutz und zur Unterstützung des Personals in der ZNA. - Schutz des Personals sowie Patienten und Besuchern vor Übergriffen, einschließlich Interventionseinsätze (u.a. Unterstützung bei Zwangsmaßnahmen des medizinischen Personals und/oder Gefahrenabwehr) in der ZNA sowie ggf. Anforderung von Unterstützung durch die Polizei. - Deeskalation und Beruhigung aggressiver Patientinnen und Patienten sowie sonstiger Personen. - Durchsetzung der Haus- und Geländeordnung. - Wahrnehmung und Durchsetzung des Hausrechtes. - Durchführung von Erste-Hilfe Maßnahmen bzw. Alarmierung des Notfallteams des UKE. - Ansprechpartner für das Personal sowie Patientinnen und Patienten und Besucher im UKE. - Sicherstellung des sozialen Friedens im Bereich der ZNA und Umgebung durch Präsenz und ggf. notwendige Krisenintervention. - Begleitung von Patientinnen und Patienten, Personal und Besuchern in der ZNA. - Durchführung von Patientensuchmaßnahmen im Fall von vermissten eigen- oder fremdgefährdenden Patienten. - Alarmierung des Notfallteams des UKE und der Polizei bei Suiziden / Suizidversuchen sowie Absperrung des betroffenen Bereichs.

Terms of the procedure

Small firms
The buyer does not mark this procedure as suitable for small and medium-sized firms.
Tenders go to
dtvp.de/Satellite/notice/CXP4YLPMVFX

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. Check this first:

    Do we meet every eligibility criterion?

    Negotiated procedure: the buyer negotiates the terms with the suppliers it admits.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Business services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    12 days left, 10 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €101,400 and €1.1M.

  6. Your call:

    Do we know this buyer?

    The buyer has 83 notices in the register and no pattern of winners yet.

Can I bid?

  • Negotiated procedure: the buyer negotiates the terms with the suppliers it admits. Above the EU threshold: open to companies from any EU country.
  • The notice is written in German.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 13 hours ago

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 843 awards for Business services in Germany.

Median award
€376,080
Middle half of past awards
€101,400 to €1.1M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Universitätsklinikum Hamburg-Eppendorf

Germany

notices in the register
83
awards
46
awarded in total
€4.4M

Who wins its contracts

Many suppliers
different companies won its awards
23
of the awards went to the three most frequent winners
13%
of its calls state an estimated value
42%

Based on 23 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.7
of those lots received a single tender
27%
of the awards went to companies based in another country
14%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Business services - Germany

Company Wins Total awarded Last win
VD Services GmbH 25 €1,266 Sep 2026
Sicherheit Nord 23 €6.1M Sep 2026
SOMI Experts GmbH 22 €1,333 Sep 2026
Allgeier IT GmbH 21 €1,088 Oct 2026
EICS Group GmbH Engineering Solutions 21 €1,050 Oct 2026

Based on 2700 awards with a linked company profile over the last 2 years.

4 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Business services
4,361
median open notice
€210,000

Who wins in this market

Many suppliers

Germany · Business services

different companies won awards here
1,843
of the awards went to the three most frequent winners
3%
buyers awarded contracts here
1,114

Based on 2,700 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.6
of those lots received a single tender
8%
of the awards went to companies based in another country
3%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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12 days to request

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