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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract notice

Deutschland - Dienstleistungen für Unternehmen: Recht, Marketing, Consulting, Einstellungen, Druck und Sicherheit - Rahmenvereinbarung Mystery Shopping

Closed Germany Köln Business services

Buyer Bundesanstalt für Finanzdienstleistungsaufsicht

€623,529 estimated value

Key facts

Closed
23:59 (UTC+2)
Procedure
Open procedure
  1. Published
  2. Deadline was
  3. Deadline open for 41 days
  4. Awarded pending
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Description

Die BaFin nutzt verdeckte Testkäufe (Mystery Shopping,) als regelmäßige aufsichtliche Informationsquelle. Ziel der jeweiligen Mystery Shopping-Aktionen ist es, einen Eindruck von dem Umgang beaufsichtigter Institute und Unternehmen mit Privatkunden vor Ort sowie beim Online-Vertrieb zu erhalten, um so früh wie möglich problematische Entwicklungen im Zusammenhang mit verbraucherschutz-relevanten Sachverhalten feststellen zu können. Dabei sollen Informationen darüber erlangt werden, ob die durch die Auftraggeberin beaufsichtigten Institute und Unternehmen im Sinne des § 4 Abs. 1a Satz 2 FinDAG gegen einschlägiges Aufsichtsrecht (insbesondere verbraucherschutzrelevante Vorgaben) verstoßen. Der Dienstleister führt die einzelnen Aktionen auf Abruf der Auftraggeberin durch. Die Durchführung der Aktionen erfolgt entweder vor Ort, online oder als Kombination aus beiden Varianten. Der Auftragnehmer leistet bei der Planung, Konzeption und Durchführung der einzelnen Mystery Shopping-Aktionen beratende Unterstützung innerhalb von der Auftraggeberin gesetzter Fristen und stellt eine kontinuierliche Erreichbarkeit sicher. Die Möglichkeit eines Echtzeit-Datenabrufs durch die Auftraggeberin während einer laufenden Aktion über ein Online-Tool ist erwünscht, aber nicht zwingend erforderlich. Den Abschluss der jeweiligen Aktionen bildet die Übermittlung der Ergebnisse (Rohdaten) sowie eine Kurzauswertung und Aufbereitung der Ergebnisse durch den Auftragnehmer in Form eines Abschlussberichtes. Details entnehmen Sie bitte der Vertragsanlage 1 Leistungsbeschreibung.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

Bundesanstalt für Finanzdienstleistungsaufsicht

Germany

notices in the register
22
awards
12
awarded in total
€10.3M

Who wins its contracts

Moderately concentrated
different companies won its awards
10
of the awards went to the three most frequent winners
36%
of its calls state an estimated value
100%

Based on 11 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
5.2
of those lots received a single tender
8%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. SVA System Vertrieb Alexander GmbH 2 awards €5.5M
  2. Deloitte GmbH Wirtschaftsprüfungsgesellschaft; AWADO GmbH WPG StBG; BDO AG ITCA 1 award €637,920
  3. primion Technology GmbH 1 award €614,116

Market context

open now in Business services
4,294
median open notice
€221,405

Who wins in this market

Many suppliers

Germany · Business services

different companies won awards here
1,833
of the awards went to the three most frequent winners
3%
buyers awarded contracts here
1,117

Based on 2,711 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.6
of those lots received a single tender
8%
of the awards went to companies based in another country
3%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Act now
    Estimated value
    not stated
    Now: €623,529
    Submission deadline
    Was: May 6, 2026, 00:00
    Now: May 6, 2026, 00:00 1 day earlier
    Scope and criteria
    The description was expanded. Re-read it before you bid.

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