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Denmark - System and support services - Delivery, operation, maintenance and support of an IT operations management system

Original Danmark - System- og supporttjenester - Levering, drift, vedligeholdelse og support af It-driftsstyringssystem

Open Contract notice No deadline published
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Summary

Machine-generated summary

ARC, which manages waste collection for Tårnby Municipality and Dragør Municipality in Denmark, is procuring a cloud-based SaaS IT operations management system. The contract covers delivery, operation, maintenance and support for the contract period, with the buyer holding usage rights. The system must support the full process from the citizen's collection agreement to waste workers performing the service, document completed services or reasons for non-performance, and be used by the municipalities for billing. It will replace the buyer's current system. No estimated value or deadline is stated in the notice; suppliers can bid under the described open tender procedure.

Description

ARC administrerer og udfører affaldsindsamlingen i Tårnby Kommune og Dragør Kommune. Til at understøtte arbejdet har Ordregiver behov for et driftsstyringssystem, der kan dække hele spektret fra borgerens aftale om indsamling til renovationsmedarbejdernes udførelse af ydelsen, samt opsamle behørig dokumentation for udførte ydelser eller årsager til, at ydelser ikke er udført. Herudover skal systemet anvendes af kommunerne til fakturering for ydelserne. Den udbudte opgave omfatter levering, drift, vedligeholdelse og support af et it-driftsstyringssystem som en Cloud-baseret SaaS-løsning, hvor Ordregiver har brugsretten i kontraktperioden. Det nye It-driftsstyringssystem skal erstatte Ordregivers nuværende It-driftsstyringssystem.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - Denmark

Company Wins Total awarded Last win
Netcompany A/S 3 €23.3M Jul 2026
Aeven A/S 2 €62.9M Jun 2026
Systematic A/S 2 €16.5M Jun 2026
ATEA A/S 2 €13.4M May 2026
KMD A/S 2 €6.7M Jun 2026

Based on 102 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€27,524,028
5,825 open across Europe right now
Buyer track record on Aperlena
2 notices tracked · 0 awarded

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