Summary
Machine-generated summaryThe NHS Business Services Authority is running a pre-market engagement through a Request for Information for a Card IVR solution that collects card payments from citizens by telephone. The solution must integrate with the authority's main telephony system, GBS Card Merchant Worldpay and Gov UK Pay, and will serve services including PPC, PECS and DECS Loss Recovery Services, NHS Student Bursaries and Social Work Student payments, plus ad hoc finance needs. Suppliers are asked to give information on capabilities, service models, implementation approaches, security standards, accessibility, reporting and indicative pricing. Interested parties must register interest via the Health Family Portal using reference C443317; documents are available from 5 October 2026 and responses are due by 12:00pm GMT on 2 November 2026.
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 3 hours ago
The buyer
Full buyer profileNHS Business Services Authority
Who wins its contracts
Many suppliers- different companies won its awards
- 16
- of the awards went to the three most frequent winners
- 24%
Based on 17 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
This buyer has no award history in this sector yet. Usual winners, Financial & insurance services - United Kingdom
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Arthur J. Gallagher Insurance Brokers Ltd | 13 | €3.2M | Aug 2026 |
| ALLPAY LIMITED | 11 | €6.9M | Sep 2026 |
| HYMANS ROBERTSON LLP | 4 | €1.4M | Jun 2026 |
| ARLINGCLOSE LIMITED | 4 | €392,333 | Aug 2026 |
| Northern Trust | 3 | €7.6M | Apr 2026 |
Based on 175 awards with a linked company profile over the last 2 years.
1 open tender right now
- Insight Cloud Services 26-27 No deadline published
Market context
- open now in Financial & insurance services
- 3,307
- median open notice
- €450,000
Who wins in this market
Many suppliersUnited Kingdom · Financial & insurance services
- different companies won awards here
- 118
- of the awards went to the three most frequent winners
- 16%
- buyers awarded contracts here
- 110
Based on 175 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
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