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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Bulgaria - Systems maintenance and support services - Maintenance and prevention of the e-university software platform at the Medical University 'Prof. Dr. Paraskev Stoyanov' - Varna

Original България - Услуги по поддържане на системи и оказване на помощ - Поддръжка и профилактика на изградена софтуерна платформа „е-университет“ в Медицински университет „Проф. д-р Параскев Стоянов“ - Варна“

Open Bulgaria Severoiztochen IT services

Buyer МЕДИЦИНСКИ УНИВЕРСИТЕТ-ВАРНА "ПРОФ. Д-Р ПАРАСКЕВ ИВ.СТОЯНОВ"

13 days left

Key facts

Closes
23:59 (UTC+2)
Estimated value
€106,519
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 32 days
  4. Awarded pending

Bidding window

31 days from publication to deadline

Usual length

Notices of this kind (Bulgaria, open procedure, above the EU threshold) give a median of 31 days, half of them between 28 and 33 days, based on 10,557 notices of the last two years.

This buyer usually gives 31 days (median of its last 144 calls for tender).

View the official notice Watch this tender

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Summary

Machine-generated summary

The Medical University 'Prof. Dr. Paraskev Stoyanov' in Varna is seeking a contractor for specialised maintenance and preventive care of the core modules of its established 'e-university' software platform, as set out in the attached technical specification. Bidders must submit an offer covering the full scope of modules. The work should anticipate and prevent incidents, includes at least weekly reviews of system error logs and checks of hardware and software infrastructure, and the system must operate without interruption year-round. The buyer may also commission additional developments or modifications to existing functionality through written requests, with the contractor providing information on implementation and required hours.

Description

Предметът на обществената поръчка е избор на Изпълнител за специализирана поддръжка и профилактика на основни модули на изградена софтуерна платформа „е-университет“ в МУ-Варна, съгласно приложена Техническа спецификация (Приложение № 1), наричана за краткост „система“. Съгласно конкретните си нужди и финансова обезпеченост, Възложителят си запазва правото да възлага изпълнение на разработване на допълнителни функционалности на системата или промени по съществуващите, наричани за краткост „допълнителни доработки“. Всеки участник трябва да подаде оферта за поддръжка и профилактика за пълния обхват от модули, включени в Tехническата спецификация (Приложение № 1). Поддръжката и профилактиката на системата следва да се извършват с оглед предвиждане и предотвратяване на инциденти, преди те да са се случили при Възложителя и изграждане на висока надеждност за работоспособността на системата и трябва да включват минимум ежеседмични прегледи на системните логове за грешки, преглед за потенциални проблеми, свързани с хардуерната и софтуерната инфраструктура и отстраняването им. Режимът на работоспособност на системата трябва да бъде без прекъсване, целогодишно. При възникнала необходимост по задание на Възложителя, Изпълнителят следва да извършва корекции и допълнителни доработки, съобразени с текущата архитектура и изисквания за производителност на системата. Всяко разработване на допълнителни функционалности или промяна на съществуващите по системата, Възложителят ще задава чрез писмена заявка с описание на обективните предпоставки, пораждащи необходимостта от допълнителна доработка, определен разумен срок за представяне на информация от Изпълнителя за решение, дата, име и длъжност на лице за контакт от страна на Възложителя. От своя страна Изпълнителят ще предоставя в посочения срок информацията относно конкретното изпълнение на заданието и необходимите часове за конкретните решения.

Terms of the procedure

How tenders are scored
Оценка по показател „Дейности, които гарантират ефективност и работоспособност на системата“ - П3. Максимален брой точки 100. Относително тегло в комплексната оценка - 50 %.; Предлагана цена за месечна такса П1. Максимален брой точки 100. Относително тегло в комплексната оценка - 30 %.; Предлагана цена за допълнителни доработки П2. Максимален брой точки 100. Относително тегло в комплексната оценка - 20 %.
Tenders go to
app.eop.bg/today/607961

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €106,519.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    13 days left, 9 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €13,537 and €58,613.

  6. Your call:

    Do we know this buyer?

    The buyer has 400 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Bulgarian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

Expected award price

likely award for this notice, from its published estimate of €106,519
€104,389 to €106,519

Comparable awards in this country and sector came in at a median of 100% of their published estimate, half of them between 98% and 100%, based on 196 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this buyer has paid before

Based on 6 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€106,519
Median award
€33,370
Middle half of past awards
€13,537 to €58,613

The estimate is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

МЕДИЦИНСКИ УНИВЕРСИТЕТ-ВАРНА "ПРОФ. Д-Р ПАРАСКЕВ ИВ.СТОЯНОВ"

Bulgaria

notices in the register
400
awards
197
awarded in total
€43.1M

Who wins its contracts

Many suppliers
different companies won its awards
121
of the awards went to the three most frequent winners
9%
of its calls state an estimated value
100%

Based on 164 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.7
of those lots received a single tender
53%
of the awards went to companies based in another country
1%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - Bulgaria

Company Wins Total awarded Last win
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД 68 €67.4M Oct 2026
ТехноЛогика ЕАД 20 €2.0M Oct 2026
А1 България ЕАД 18 €14.6M Oct 2026
СИЕНСИС АД 15 €10.8M Sep 2026
ГАМА КОНСУЛТ-КАЛИНКИН,ПРОКОПОВ И С-ИЕ СД 15 €2.3M Oct 2026

Based on 447 awards with a linked company profile over the last 2 years.

13 open tenders right now

Market context

Larger than 22% of the open notices in IT services across Europe.

open now in IT services
3,292
median open notice
€541,675

Who wins in this market

Many suppliers

Bulgaria · IT services

different companies won awards here
169
of the awards went to the three most frequent winners
24%
buyers awarded contracts here
119

Based on 452 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.7
of those lots received a single tender
50%
of the awards went to companies based in another country
4%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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13 days left

Open notice

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