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TED - Tenders Electronic Daily (Publications Office of the EU) verified 17 hours ago Contract notice

Belgium - IT services: consulting, software development, Internet and support - Framework agreement for an IT Support Officer

Open Belgium Région de Bruxelles-Capitale/ Brussels Hoofdstedelijk Gewest IT services

Buyer Association of Issuing Bodies

Key facts

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Procedure
Negotiated procedure
  1. Published

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

The buyer, the AIB secretariat based in Brussels, is seeking an independent freelance IT Support Officer under a framework contract lasting 4 years, with reciprocal termination clauses. The officer works on average 4 to 5 days per week, flexibly deployed, in close cooperation with the secretary general and the IT Application Officer. Duties include functional maintenance, incident management and technical support for AIB Members, acting as AIB Hub Super User managing configurations and first-line contacts, and supporting audits and dispute resolution. Over time the officer will substitute the IT Application Officer. Remote work within the EU, EFTA or Energy Community is possible, with occasional presence in Brussels, travel costs covered by AIB.

Description

The framework contract is intended to appoint an independent freelance IT Support officer who will carry out the contract in close cooperation with the AIB secretariat staff, more specific the AIB secretary general and the AIB IT application officer and is available on average 4-5 days per week during the duration of the contract. The AIB secretariat is based in Brussels and has a staff of an average of 4 FTE, both employees and contractors. The deployment of the IT support officer is flexible depending on the necessity. The intended duration of the contract is 4 years. Reciprocal termination clauses will be provided in the procurement documents. Remote work (also from outside of Belgium, within the EU, EFTA or Energy Community) is possible. However, since the AIB secretariat and staff are based in Brussels, occasional presence in Brussels is required in alignment with the secretary general (travel costs covered by AIB). Working under the supervision of our IT Application Officer (ITAO), you will provide functional maintenance, incident management, and technical support to AIB Members and strengthen the AIB’s Information Systems’ Unit (ISU, a working group). Over time, you will grow into the role of substituting the ITAO. As the AIB Hub Super User, you will manage configurations, troubleshoot issues, and act as a first-line contact for Members and IT suppliers, ensuring smooth and secure system operation. This is a service-oriented role in a small Secretariat. It combines technical expertise with administrative discipline: while you will work on audits, dispute resolution and system support, the role also includes repetitive but essential coordination tasks.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 17 hours ago

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What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 226 awards for IT services in Belgium.

Median award
€736,821
Middle half of past awards
€256,606 to €2.0M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Association of Issuing Bodies

Belgium

notices in the register
3

This buyer has no award history in this sector yet. Usual winners, IT services - Belgium

Company Wins Total awarded Last win
SPECTER 7 Sep 2026
Gentis 6 €4.7M Jul 2026
CRONOS PUBLIC SERVICES 6 €397,941 Aug 2026
ALEACE CONSULTING 6 Sep 2026
NTT DATA BELGIQUE 5 €33.8M May 2026

Based on 563 awards with a linked company profile over the last 2 years.

3 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
7,115
median open notice
€885,740

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