Summary
Machine-generated summaryThe buyer is seeking a framework agreement for managed services covering defined activities of its internal IT customer service in Belgium. The scope includes user support (service desk, IT desk and onsite support, incident management and service request handling), assets and logistics including Workplace as a Service and full device lifecycle management, software delivery management including software packaging, and training, communication and coaching of end users to support adoption. Interested providers of IT helpdesk and workplace services should consult the full notice for commercial and procedural details.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile6 open tenders right now
- Control equipment installation services - Maintenance and small works on the existing access control and working time recording installation No deadline published
- IT services, consulting, software development, internet and support - Framework agreement for managed services for internal IT customer service activities (IT helpdesk and WaaS) No deadline published
- Canteen and catering services - VIP and event catering No deadline published
This buyer has no award history in this sector yet. Usual winners, IT services - Belgium
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Gentis | 6 | €4.7M | Jul 2026 |
| NTT DATA BELGIQUE | 5 | €33.8M | May 2026 |
| ALEACE CONSULTING | 5 | n/a | Sep 2026 |
| Inetum Belgium | 4 | €2.1M | Aug 2026 |
| NSI IT Software & Services | 4 | €255,324 | Jun 2026 |
Based on 383 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · IT services
- €26,435,585
- Buyer track record on Aperlena
- 14 notices tracked · 1 awarded
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