Skip to content
Aperlena

Belgium - IT services, consulting, software development, internet and support - Framework agreement for managed services for internal IT customer service activities (IT helpdesk and WaaS)

Original Belgique - Services de technologies de l'information, conseil, développement de logiciels, internet et appui - Accord cadre pour ‘Managed services’ pour des activités déterminées du service clients IT interne (IT helpdesk et WaaS)

Open Contract notice No deadline published
Watch this tender

We email you if the deadline moves or a correction is published. Free. Log in

Summary

Machine-generated summary

The buyer is seeking a framework agreement for managed services covering defined internal IT customer service activities in Belgium. The scope includes user support (Service Desk, IT Desk and onsite support, incident management and service request handling), assets and logistics including Workplace as a Service and full device lifecycle management, software delivery management including software packaging, and training, communication and coaching of end users. Details on estimated value, submission deadline, procedure and eligible bidders are not provided in the information available, so interested suppliers should consult the full notice for conditions and timelines.

Description

Description générale des domaines 1. Support utilisateurs (Service Desk, IT Desk & Onsite Support) • Assistance utilisateurs • Gestion des incidents • Traitement des demandes de service (SRI) 2. Assets & Logistics • Workplace as a Service • Full device lifecycle management 3. Software Delivery management • Software packaging • Software Delivery management process 4. Formation, communication et coaching des utilisateurs (end-user adoption) Accord cadre pour ‘Managed services’ pour des activités déterminées du service clients IT interne (IT helpdesk et WaaS)

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

6 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - Belgium

Company Wins Total awarded Last win
Gentis 6 €4.7M Jul 2026
NTT DATA BELGIQUE 5 €33.8M May 2026
ALEACE CONSULTING 5 n/a Sep 2026
Inetum Belgium 4 €2.1M Aug 2026
NSI IT Software & Services 4 €255,324 Jun 2026

Based on 383 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Scope and criteria: The description was expanded. Re-read it before you bid.

Follow this tender and we email you the moment it changes. Create account

Similar tenders

Market context

Avg. open tender · IT services
€25,958,658
5,416 open across Europe right now
Buyer track record on Aperlena
14 notices tracked · 1 awarded

Never miss a tender like this

44 new notices in IT services in Belgium in the last 7 days. Get an email when new ones appear. Free.

Set up my alert

Keyboard shortcuts

Read a list without reaching for the mouse. The shortcuts stay quiet while you type in a field.

j
Next result
k
Previous result
Enter
Open the result
n
Next page
p
Previous page
c
Compare this result
s
Shortlist this result
/
Jump to the search box
?
Show these shortcuts
Esc
Close