Summary
Machine-generated summaryNorth Hertfordshire District Council (NHDC) is procuring a replacement Alarm Receiving Centre (ARC) platform to support the Herts Careline service. This is the pre-qualification stage of a two stage process. The ARC provides 24/7 monitoring and response for vulnerable residents and partner organisations, and the new platform must be modern, secure and resilient, supporting legacy analogue alarm traffic and the transition to digital telecare. Responses must be submitted through the Supply Hertfordshire Portal on the In-Tend e-tendering system, and suppliers must be registered on the portal.
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
Always verify details on the official notice.
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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 months ago
What this market pays
The buyer has too few awards of its own in this sector, so this is the range of the last 1,051 awards for Software & IT systems in United Kingdom.
- This notice
- €2.3M
- Median award
- €153,432
- Middle half of past awards
- €69,032 to €398,585
The estimate is larger than three in four past awards.
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileNorth Hertfordshire District Council
- notices in the register
- 6
- award
- 1
- awarded in total
- €1.8M
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SOFTCAT PLC | 85 | €66.9M | Oct 2026 |
| COMPUTACENTER (UK) LIMITED | 56 | €9.4M | Oct 2026 |
| PHOENIX SOFTWARE LIMITED | 47 | €118.0M | Oct 2026 |
| Computacenter | 31 | €16.6M | Sep 2026 |
| Civica UK Limited | 30 | €8.9M | Oct 2026 |
Based on 1193 awards with a linked company profile over the last 2 years.
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Market context
Larger than 83% of the open notices in Software & IT systems across Europe.
- open now in Software & IT systems
- 1,851
- median open notice
- €329,907
Who wins in this market
Many suppliersUnited Kingdom · Software & IT systems
- different companies won awards here
- 574
- of the awards went to the three most frequent winners
- 16%
- buyers awarded contracts here
- 418
Based on 1,193 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
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