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simap.ch - Swiss public procurement platform verified 1 week ago Contract notice

Acquiring and settlement of TWINT payments for the digital sales channels of the Zurich Transport Network (ZVV)

Original Acquiring und Abwicklung von TWINT-Zahlungen für die digitalen Vertriebskanäle des Zürcher Verkehrsverbunds (ZVV)

Open Switzerland Financial & insurance services

Buyer Zürcher Verkehrsverbund

17 days left

Key facts

Closes
17:00 (UTC+1)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 30 days
  4. Awarded pending

Bidding window

29 days from publication to deadline

Shorter than usual

Notices of this kind (Switzerland, open procedure) give a median of 41 days, half of them between 35 and 45 days, based on 2,723 notices of the last two years. Fewer days than three in four comparable notices. Check the documents early and ask questions before the clarification deadline.

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Summary

Machine-generated summary

The Zurich Transport Network (ZVV) operates several digital sales channels, including the ZVV app, the ZVV online ticket shop and other web-based systems for telephone and self-service ticket sales. Passengers can buy tickets there using various digital payment methods, including TWINT, whose usage and transaction volume have grown continuously in recent years. The procurement concerns acquiring services for TWINT payments in remote sales across the ZVV's digital channels, in particular the contractual acceptance, processing and settlement of these payments. The new contract takes effect on 1 January 2027. Payment service providing is not part of the procurement; ZVV's current payment service provider is Datatrans.

Description

Der Zürcher Verkehrsverbund (ZVV) betreibt selbst verschiedene digitale Vertriebskanäle. Dazu gehören insbesondere die ZVV-App, der ZVV-Online-Ticketshop sowie andere webbasierte Vertriebssysteme für den telefonischen oder den selbstbedienten Verkauf. Fahrgäste können ihre Fahrausweise in den dafür vorgesehenen digitalen Vertriebskanälen mit verschiedenen digitalen Zahlungsmitteln und unter anderem mit TWINT bezahlen. Die Nutzung von TWINT und das damit verbundene Transaktionsvolumen sind in den vergangenen Jahren kontinuierlich gestiegen. Das Acquiring für TWINT, insbesondere die vertragliche Akzeptanz, Verarbeitung und Abrechnung der Zahlungen, wird per 1. Januar 2027 neu vergeben. Aufgrund des Auftragsvolumens erfolgt die Vergabe im Rahmen einer öffentlichen Ausschreibung gemäss dem anwendbaren Beschaffungsrecht. Gegenstand der Ausschreibung sind die Acquiring-Dienstleistungen für TWINT-Zahlungen im Distanzgeschäft über die digitalen Vertriebskanäle des ZVV. Das Payment Service Providing ist nicht Bestandteil der Beschaffung. Der derzeitige Payment Service Provider (PSP) des ZVV ist Datatrans.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Financial & insurance services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    17 days left, 13 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €282,039 and €1.7M.

  6. Your call:

    Do we know this buyer?

    The buyer has 2 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid.
  • The notice is written in German.

Official source

Source: simap.ch - Swiss public procurement platform

Always verify details on the official notice.

This is not an official publication. The data published on the www.simap.ch platform are authoritative.

Report an error in this notice

Last verified against simap.ch - Swiss public procurement platform 1 week ago

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 75 awards for Financial & insurance services in Switzerland.

Median award
€638,948
Middle half of past awards
€282,039 to €1.7M

simap.ch - Swiss public procurement platform publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Zürcher Verkehrsverbund

Switzerland

notices in the register
2

This buyer has no award history in this sector yet. Usual winners, Financial & insurance services - Switzerland

Company Wins Total awarded Last win
FR_VAUDOISE GENERALE, Compagnie d'Assurances SA 9 €27.4M Oct 2026
DE_Helsana Versicherungen AG 7 €30.0M Sep 2026
FR_Groupe Mutuel Assurances GMA SA 5 €19.2M Nov 2025
DE_AXA Versicherungen AG 4 €14.0M Jul 2026
DE_Zürich Versicherungs-Gesellschaft AG 4 €4.6M Jul 2026

Based on 76 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

simap.ch - Swiss public procurement platform publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Financial & insurance services
2,194
median open notice
€496,000

Who wins in this market

Many suppliers

Switzerland · Financial & insurance services

different companies won awards here
33
of the awards went to the three most frequent winners
28%
buyers awarded contracts here
54

Based on 76 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.7
of those lots received a single tender
18%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

3

days left

Accident insurance

Switzerland Financial & insurance services Gemeinde Arlesheim

Awarded before

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17 days left

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