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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 2 days ago Prior information notice

UK_777 IT Onsite Operations & Infrastructure supporting services

Upcoming United Kingdom IT services

Buyer BRITISH COUNCIL(THE)

€1.5M estimated value · €1,495,988 · converted from GBP

Key facts

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Summary

Machine-generated summary

The British Council is procuring End User Computing and on-site IT support services for its UK headquarters and all UK-based offices. The supplier will complement the internal Digital and Technology team, delivering hands-on, desk-side and infrastructure support where remote resolution by the Global Service Desk or Central Infrastructure Team is not feasible. The main site is Stratford, with a physical presence in Manchester, primarily remote support for Belfast, Cardiff, Edinburgh and Coventry, and occasional site visits. The contract lasts 3 years with an option for up to 4 additional annual extensions. Interested suppliers must first sign a Non-Disclosure Agreement and complete the Procurement-Specific Questionnaire to access the full tender pack.

Description

The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council’s UK estate, primarily residing at Stratford, with a physical presence in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry site, with occasional site visits as required. Complementing the British Council Digital and Technology team (D&T), the supplier will deliver hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT). The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions. As a first step, interested suppliers are required to complete and sign the Non-Disclosure Agreement (NDA) and Annex 2, the Procurement-Specific Questionnaire. Upon receipt of the completed and signed documents, the British Council will provide access to the full tender pack and all relevant supporting documentation.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

BRITISH COUNCIL(THE)

United Kingdom

notices in the register
25
awards
14

Who wins its contracts

Many suppliers
different companies won its awards
11
of the awards went to the three most frequent winners
27%

Based on 11 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom

Company Wins Total awarded Last win
Computacenter 43 €12.0M Oct 2026
COMPUTACENTER (UK) LIMITED 42 €8.9M Sep 2026
SOFTCAT PLC 39 €96.5M Oct 2026
Insight Direct (UK) Ltd 22 €4.4M Sep 2026
PHOENIX SOFTWARE LIMITED 21 €53.0M Sep 2026

Based on 1090 awards with a linked company profile over the last 2 years.

3 open tenders right now

Market context

open now in IT services
7,132
median open notice
€885,740

Who wins in this market

Many suppliers

United Kingdom · IT services

different companies won awards here
633
of the awards went to the three most frequent winners
11%
buyers awarded contracts here
357

Based on 1,090 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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