Summary
Machine-generated summaryInera is procuring a contact centre with associated services for 1177, the Swedish healthcare guidance service. The contract covers one supplier delivering the service as SaaS with full responsibility, including technology, operation, maintenance, development, support and customer configuration. The buyer is Inera in Sweden.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago
The buyer
Full buyer profileInera AB
- notices in the register
- 31
- awards
- 13
- awarded in total
- €14.2M
Who wins its contracts
- of its calls state an estimated value
- 100%
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Recent awards
- Sverige - Telekommunikationstjänster utom telefon- och dataöverföringstjänster - Upphandling av teknisk lösning för Ineras Video- och distansmötetstjänst
- Sverige - IT-tjänster: konsultverksamhet, programvaruutveckling, Internet och stöd - Upphandling av tillgänlighetsspecialist
- Sverige - IT-tjänster: konsultverksamhet, programvaruutveckling, Internet och stöd - Upphandling av BankID
2 open tenders right now
- Software and information systems - HR system 18 days to request
- Printing and delivery - Procurement of carriers for SITHS No deadline published
Market context
- open now in Postal & telecommunications services
- 688
- median open notice
- €580,668
Who wins in this market
Moderately concentratedSweden · Postal & telecommunications services
- different companies won awards here
- 33
- of the awards went to the three most frequent winners
- 37%
- buyers awarded contracts here
- 40
Based on 52 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 2.4
- of those lots received a single tender
- 31%
- of the awards went to companies based in another country
- 2%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
Awarded before
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