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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 weeks ago Contract notice

Sweden - Customer surveys - Customer surveys

Original Sverige - Kundundersökningar - Kundundersökningar

Closed Sweden Östra Mellansverige Business services

Buyer Eskilstuna Strängnäs Energi och Miljö Aktiebolag

€479,096 estimated value · converted from SEK

Key facts

Closed
23:59 (UTC+2)
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry
Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
View the official notice Watch this tender

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Summary

Machine-generated summary

The buyer is procuring a framework agreement for customer surveys for customers of EEM and SEVAB (ESEM) in Sweden. The purpose is to collect, analyse and report customer feedback to support the development of services, products and the customer experience. The scope covers only customer surveys and excludes internal employee surveys. Suppliers able to carry out customer research may participate under the procedure described in the tender documents.

Timing

36 days from publication to deadline.

  1. Published
  2. Deadline
  3. Awarded pending

Description

Upphandlingen avser ett ramavtal för kundundersökningar till kunder hos EEM och SEVAB (ESEM). Syftet är att samla in, analysera och rapportera kundfeedback för att ge underlag till utveckling av tjänster, produkter och kundupplevelse. Upphandlingen omfattar endast kundundersökningar och inte interna medarbetarundersökningar.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 weeks ago

Market

Business services in Sweden

median open notice
€225,000
tenders per lot in this buyer's awards
4.9
More figures

Market context

open now in Business services
4,242
median open notice
€225,000

Who wins in this market

Many suppliers

Sweden · Business services

different companies won awards here
538
of the awards went to the three most frequent winners
7%
buyers awarded contracts here
352

Based on 739 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
6.2
of those lots received a single tender
11%
of the awards went to companies based in another country
3%
of the tenders came from another country
17%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

The buyer in figures

Eskilstuna Strängnäs Energi och Miljö Aktiebolag

notices in the register
80
awards
28
awarded in total
€6.7M

Who wins its contracts

Many suppliers
different companies won its awards
23
of the awards went to the three most frequent winners
13%
of its calls state an estimated value
100%

Based on 23 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
4.9
of those lots received a single tender
15%
of the awards went to companies based in another country
9%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Eskilstuna Strängnäs Energi och Miljö Aktiebolag

Sweden

Recent awards

4 open tenders right now

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