Summary
Machine-generated summaryGroupe E is procuring ServicesNow licences and related support services to ensure the continuity of its 'Nestor' platform. ServiceNow is used for internal and customer request management via a centralised portal with automated workflows, IT service management covering incidents, changes, tasks and problems, customer request handling with SLA monitoring, and a vehicle fleet management module. The platform is currently maintained by an external partner providing application support, specific developments and technical integration in collaboration with internal governance teams. The existing licence contract and integrator services contract are expiring, and this tender covers two lots: acquisition of the necessary ServiceNow licences, and provision of support services for the ServiceNow instances.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago
More from this buyer
Full buyer profile2 open tenders right now
- AO Nestor 2027 9 days left
This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Switzerland
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| FR_Swisscom (Schweiz) AG | 5 | €6.9M | Jul 2026 |
| FR_Bechtle Suisse SA, succursale de Suisse Romande à Morges | 2 | €1.7M | Aug 2026 |
| DE_Netcloud AG | 2 | €1.6M | Jun 2026 |
| FR_E-SECURE Sàrl | 2 | €376,841 | Aug 2026 |
| FR_Orange Cyberdefense Switzerland SA | 2 | €272,981 | Aug 2026 |
Based on 59 awards with a linked company profile over the last 2 years.
Similar tenders
Market context
- Avg. open tender · Software & IT systems
- €54,049,782
- Buyer track record on Aperlena
- 2 notices tracked · 0 awarded
Never miss a tender like this
13 new notices in Software & IT systems in Switzerland in the last 7 days. Get an email when new ones appear. Free.
Set up my alert