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TED - Tenders Electronic Daily (Publications Office of the EU) verified 5 days ago Contract award

Switzerland - Health and social welfare services - Introduction of a new client management system

Original Schweiz - Dienstleistungen des Gesundheits- und Sozialwesens - Einführung neues Klientenverwaltungssystem

Awarded Switzerland Ostschweiz Health & social work

Buyer Zweckverband Soziale Dienste Linthgebiet

€359,471 awarded value

Key facts

Published
Procedure
Open procedure
  1. Published
  2. Awarded pending

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish the date of this award. See the official notice

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Awarded to

DE_Comitas AG

Awarded value
€359,471
Bids received
4
Record with this buyer
1 first contract from this buyer in the register

Summary

Machine-generated summary

The Zweckverband Soziale Dienste Linthgebiet (ZVSDL) procured the introduction of new client management software for its counselling centres. The contract covered project management, installation, integration, maintenance and support of the software solution. The new system had to map the individual process steps of the counselling centres, align closely with defined processes and mandatory and optional criteria, migrate all existing data completely from the current system, and ensure a uniform configuration across both counselling centres. The procurement has been completed and the contract was awarded to DE_Comitas AG. The awarded value was about EUR 359,471.24, converted from CHF at the ECB reference rate; the official notice states the amount in CHF.

Description

Der Zweckverband Soziale Dienste Linthgebiet (ZVSDL) beabsichtigt die Einführung einer neuen Klientenmanagement-Software. Dabei legt der ZVSDL grossen Wert auf eine prozessorientierte Evaluation. Zielsetzung Das neue Klientenverwaltungssystem soll: * die einzelnen Prozessschritte der Beratungszentren bestmöglich darstellen und funktionell abwickeln können, * eine hohe Übereinstimmung mit den definierten Prozessen und Muss-/Kann-Kriterien sicherstellen, * alle bestehenden Daten vollständig aus dem aktuellen System übernehmen (inkl. Datenmigration mit klar beschriebenem Vorgehen), * eine einheitliche Konfiguration und Umsetzung der Prozesse in beiden Beratungszentren gewährleisten, unabhängig davon, ob zwei separate Installationen oder eine gemeinsame Installation mit differenzierten Zugriffsrechten realisiert werden. Das Projekt beinhaltet das Projektmanagement, die Installation, die Integration sowie den Unterhalt und Support der Softwarelösung.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 5 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 30 awards for Health & social work in Switzerland.

This award
€359,471
Median award
€1.1M
Middle half of past awards
€384,443 to €14.3M

The award is smaller than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Zweckverband Soziale Dienste Linthgebiet

Switzerland

notices in the register
2
award
1
awarded in total
€359,471

Market context

open now in Health & social work
2,428
median open notice
€450,000

Who wins in this market

Many suppliers

Switzerland · Health & social work

different companies won awards here
24
of the awards went to the three most frequent winners
30%
buyers awarded contracts here
23

Based on 30 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.6
of those lots received a single tender
15%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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