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Product Journey Engine (PJE) Development and Configuration

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  2. Awarded pending

Description

Post Office Limited ("POL") is undertaking the "Horizon Replacement Services" transformation programme to replace the legacy Horizon IT system used across its branch network. The programme was procured via a competitive flexible procedure published on Find a Tender (procurement identifier OCID: ocds-h6vhtk-050efb) and comprises two lots: • Lot 1 (Replacement Service Provider): awarded to Accenture (UK) Limited. • Lot 2 (COTS-EPOS-SaaS): awarded to OneView Commerce, Inc. As part of the programme, POL has identified a requirement for Escher's proprietary Product Journey Engine ("PJE") - a standalone, independently licensable software module incorporating Escher's proprietary framework, tools and a library of postal-retail customer journeys, comprising three journeys preconfigured for mail-related transactions, a further ten journeys to be configured by Escher, with the remaining journeys to be configured by POL. The PJE is required to enable complex transactions to be configured, adapted and deployed rapidly within POL's architecture and broader transformation programme. This transparency notice relates specifically to the Year 1 development and configuration of the PJE (estimated value £12,000,000). POL intends to award this contract directly to Escher under section 41 of the Procurement Act 2023. The separate PJE licence (Years 1-7) and Year 2 support elements are intended to be procured via POL's existing call-off arrangements under Crown Commercial Service framework RM6098 (Technology Products and Associated Services 2) and are not the subject of this notice. POL considers that a direct award is justified because Escher is the sole owner of the intellectual property, source code, technical know-how and development capability in respect of the PJE.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 4 weeks ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  2. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED
  3. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  4. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED
  5. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  6. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED
  7. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  8. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED
  9. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  10. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED
  11. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration Services" to "Product Journey Engine (PJE) Development and Configuration"
    • Award date: Awarded on -
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Winner: Awarded to
  12. Read before bidding
    • Title: "Product Journey Engine (PJE) Development and Configuration" to "Product Journey Engine (PJE) Development and Configuration Services"
    • Award date: Awarded on August 6, 2026
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Winner: Awarded to ESCHER SOFTWARE SERVICES UK LIMITED

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