Summary
Machine-generated summaryThis is a call for expressions of interest for the pilot development of an intelligent system for managing telephone messages from citizens. The system will route requests to the organisational units of N.A.T. (National Centre of Public Administration) and will also provide internal monitoring of support requests handled by the IT Directorate. The contract concerns a pilot implementation with a duration of one (1) year. The buyer is N.A.T., and the scope combines citizen-facing call and message handling with internal IT support tracking within a single system to be developed and piloted over the one-year period.
Description
Official source
Source: ΚΗΜΔΗΣ - Central Electronic Registry of Public Contracts (KIMDIS)
Always verify details on the official notice.
Last verified against ΚΗΜΔΗΣ - Central Electronic Registry of Public Contracts (KIMDIS) 4 hours ago
More from this buyer
Full buyer profileThis buyer has no award history in this sector yet. Usual winners, IT services - Greece
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| NOVA INFORMATION AND COMMUNICATION TECHNOLOGIES ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ | 7 | €43.5M | Jun 2026 |
| PLANET ΑΕ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ ΠΑΡΟΧΗΣ ΣΥΜΒΟΥΛΕΥΤΙΚΩΝ ΥΠΗΡΕΣΙΩΝ | 5 | €4.9M | Sep 2026 |
| ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ | 5 | €4.6M | Sep 2026 |
| Uni Systems M.A.E | 4 | €57,594 | Sep 2026 |
| IANIC AE | 4 | €53,500 | Sep 2026 |
Based on 627 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · IT services
- €26,363,359
- Buyer track record on Aperlena
- 16 notices tracked · 6 awarded
- €55,207 in awarded contracts
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