Summary
Machine-generated summaryPhoenix Community Housing, a resident led not for profit housing association, is procuring an out of hours telephone call handling service for its residents. The association owns and manages just under 8,000 homes in the Belligham, Downham and Grove Park areas of South Lewisham, London. The supplier must have a proven track record of delivering high quality call handling, supported by sufficient resources and comprehensive service knowledge, with around 9,000 calls annually. No estimated value, deadline or procedure details are stated in the notice, so interested suppliers should consult the full tender documents for those specifics.
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
Always verify details on the official notice.
Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 3 weeks ago
More from this buyer
Full buyer profileThis buyer has no award history in this sector yet. Usual winners, Other community services - United Kingdom
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| AtkinsAltrad | 6 | €13.1M | Sep 2026 |
| GUIDEHOUSE EUROPE LIMITED | 1 | €1.9M | Jul 2026 |
| Facultatieve Technologies Ltd | 1 | €1.4M | Jul 2026 |
| ESSEX COUNTY COUNCIL | 1 | €891,445 | Feb 2023 |
| Reward Gateway Ltd | 1 | €700,992 | May 2026 |
Based on 30 awards with a linked company profile over the last 2 years.
Similar tenders
14
days left
€1,161,324
est. value
Market context
- Avg. open tender · Other community services
- €4,134,592
- Buyer track record on Aperlena
- 1 notices tracked · 0 awarded
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