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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 1 hour ago Contract notice

NS&I Digital Market Intelligence Support service

Open United Kingdom Business services

Buyer NS&I

26 days left

Key facts

Closes
12:00 (UTC)
Estimated value
€147,267
converted from GBP
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 26 days
  4. Awarded pending

Bidding window

25 days from publication to deadline

Usual length

Notices of this kind (United Kingdom, open procedure, above the EU threshold) give a median of 30 days, half of them between 26 and 36 days, based on 1,748 notices of the last two years.

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Summary

Machine-generated summary

NS&I is seeking a digital and fintech insight agency to help monitor the external competitor landscape, focusing on fintechs, technology, open banking developments and digital innovations. The supplier should have extensive knowledge of the digital and fintech sector with market coverage across challenger banks and incumbent banks, both in the UK and worldwide. Requirements include detailed insights on end to end customer user journeys and benchmarking NS&I against best in class experiences, deep dive presentations when required, a secure online platform containing a comprehensive library of insights, reviews of NS&I projects using research credits, and regular news alerts on the latest digital and innovation developments in financial services. Tender documents are available and responses must be submitted via the Panacea electronic procurement portal.

Description

A digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous. Brief summary of requirements: • Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences. • Deliver deep dive presentations when required. • Provide a secure online platform containing a comprehensive library of insights. • Through the use of research credits, provide a review of NS&I’s projects. • Provide regular news alerts on the latest digital and innovation developments within financial services. The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: https://app.panacea-software.com/nsandi/Login.aspx Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process. Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: https://app.panacea-software.com/nsandi/Login.aspx

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €147,267.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Business services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    26 days left, 19 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €7,597 and €174,290.

  6. Your call:

    Do we know this buyer?

    The buyer has 9 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid.
  • Documents in English.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Report an error in this notice

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 hour ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 1,876 awards for Business services in United Kingdom.

This notice
€147,267
Median award
€52,587
Middle half of past awards
€7,597 to €174,290

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

NS&I

United Kingdom

notices in the register
9
awards
8

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Addleshaw Goddard LLP 1 Oct 2026
Hays Specialist Recruitment Ltd 1 Jun 2026

Based on 2 awards with a linked company profile over the last 5 years.

Market context

Larger than 34% of the open notices in Business services across Europe.

open now in Business services
7,317
median open notice
€354,296

Who wins in this market

Many suppliers

United Kingdom · Business services

different companies won awards here
929
of the awards went to the three most frequent winners
7%
buyers awarded contracts here
422

Based on 2,041 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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26 days left

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