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Norway - Welfare services not delivered through residential institutions - Dynamic purchasing system for user-controlled personal assistance

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Summary

Machine-generated summary

Tolga municipality in Norway is establishing a dynamic purchasing system for user-controlled personal assistance (BPA). The buyer currently provides the service itself and wants experienced providers to take over. The contract covers complete BPA deliveries for several users, including recruitment and training of assistants, temporary staff management, rota planning, employer responsibility, ongoing operations, quality assurance and follow-up. Providers must ensure continuity, flexibility, safe handling of absence, low staff turnover, user participation and cooperation with relatives and guardians through permanent contact persons and regular meetings. No estimated value or deadline is stated. Qualified tenderers can apply for admission to the system, which allows later call-offs and competitions.

Description

Background Tolga municipality shall establish a dynamic purchasing system for user-controlled personal assistance (BPA). The municipality currently stands for this, but would like experienced tenderers to take over the responsibility. The municipality needs a more robust and flexible scheme that can ensure stable and predictable operation for several users with different needs profiles. It is particularly important to ensure safe handling of absence, low turnover in the assistant group and good continuity of the service delivery. The dynamic purchasing system is being established to give the municipality continuous access to qualified tenderers who can provide complete BPA services, at the same time as user participation and structured cooperation with relatives and guardians. Description of the delivery The procurement is for the establishment of a dynamic purchasing system for user-controlled personal assistance (BPA) for Tolga municipality. The scheme shall cover the municipality ́s need for complete BPA deliveries to several users. The delivery includes overall responsibility for the BPA scheme, including recruitment of assistants, training, temporary staff management, work management, rota planning, employer responsibility for BPA assistants as well as ongoing operations, quality assurance and follow-up. Tenderers who are included in the scheme must be able to provide services with a high degree of continuity, flexibility and quality, suitable for each user ́s needs. Good interaction shall also be facilitated through permanent contact persons and regular cooperation meetings with users, relatives and guardians where relevant. The dynamic purchasing system shall give the municipality a suitable basis for later call-offs and competitions for BPA services within the scheme ́s scope.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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More from this buyer

Full buyer profile

8 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Health & social work - Norway

Company Wins Total awarded Last win
Avonova Helse AS 3 n/a Aug 2026
NORLANDIA CARE NORGE AS 2 €13.4M Jun 2026
Hålogaland Helse og Omsorg AS 2 €5.8M Jul 2026
Evidia Norge AS 1 €44.1M Jan 2026
HAV AS; JAG Assistanse; Stendi Assistanse AS; Stiftelsen Fyrlykta; Abri Dialogue AS; Uloba - Independent Living Norge SA; Human Care AS; Aberia Omsorg & Assistanse AS; Mio BPA AS; Assent AS; Ecura BPA AS 1 €18.5M Aug 2026

Based on 38 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Health & social work
€35,067,244
2,280 open across Europe right now
Buyer track record on Aperlena
21 notices tracked · 2 awarded

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