Norway - VÅ-26-03 Staffing services for health

Background Vågå municipality shall establish a framework agreement for staffing services within health and care in order to ensure stable and reliable operation in the municipality ́s services. The need concerns both planned absences, such as holidays and leave, and unforeseen absences, such as sick leave and extraordinary events. The municipality needs quick access to competent health personnel, especially in periods with high loads such as summer holidays, weekends and holidays. It is important that the hired personnel can be put in without unnecessarily start-up time and that the tenderer has sufficient capacity to cover both short-term and longer assignments. The procurement will also be carried out as the municipality ́s current agreement expires and the municipality needs a temporary system until Vågå municipality enters a joint procurement in Nord-Gudbrandsdalen. The framework agreement shall, therefore, ensure continuity in the services until a new joint contract is established. The municipality emphasises that the delivery is of high quality and that the tenderer contributes to serious and reliable manpower systems in accordance with the current rules and tariff conditions. Description of the assignment The procurement concerns a framework agreement for the delivery of temporary staff services to Vågå municipality ́s activities in health and care. The framework agreement shall cover the municipality ́s need for the hire of qualified health personnel for both planned and acute absences. The delivery mainly includes nurses and health workers, or equivalent personnel, for assignments of varying scope and length. There is a particular need for available personnel during the summer holiday period, at weekends and holidays, as well as for nurses who can be put on short notice. The municipality needs a tenderer with good access to relevant temporary staff and with routines that ensure effective orders, close follow-up and quick management of deviations or needs for change of personnel. Tenderers must be able to provide personnel with the necessary documentation and qualifications so that the assignment can start quickly and responsibly. The estimated annual amount under the framework agreement is approx. NOK 11,000,000 excluding VAT. The estimate is based on historical consumption and the expected need, and it does not involve any purchasing obligation. The framework agreement shall be valid until 23.11.2027. Call-off mechanism If there is a need for temporary staff(s) contacted first supplier A. If tenderer A cannot deliver within the deadline stated in the order, the request goes to supplier B on the same terms. If supplier B is unable to deliver, the enquiry will go to supplier C. It is a prerequisite that supplier A has the capacity to deliver in most cases, especially when it comes to planned call-offs. If a tenderer is not able to deliver, it is obligated to state this, without undue delay. The assignment will then proceed to the next tenderer in prioritised order.