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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 hours ago Contract notice

Nederland - Ondersteunende diensten voor luchtvervoer - Passenger Service Point

Open Netherlands Noord-Holland Supporting transport services

Buyer Schiphol Nederland B.V.

49 days to request

Key facts

Requests to participate by
23:59 (UTC+1)
Estimated value
€96.0M
€96,000,000
Procedure
Negotiated procedure
  1. Published
  2. Today
  3. Deadline open for 49 days
  4. Awarded pending

Bidding window

49 days from publication to deadline

This buyer usually gives 58 days (median of its last 19 calls for tender).

View the official notice Watch this tender

If the deadline moves or the notice is corrected, we email you. Log in

Description

Het Passenger Service Point, hierna: PSP, vormt één geïntegreerd en herkenbaar dienst-verleningsconcept voor passagiers, bezoekers en overige gebruikers van de luchthaven. Het PSP voorziet gedurende de gehele klantreis in informatie, klantcontact, persoonlijke ondersteuning en aanverwante dienstverlening. De Opdrachtnemer voert de dienstverlening samenhangend uit via fysieke en digitale klantcontactkanalen en werkt daarbij samen met Opdrachtgever en de door Opdrachtgever aangewezen ketenpartners.

Terms of the procedure

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. Check this first:

    Do we meet every eligibility criterion?

    Negotiated procedure: the buyer negotiates the terms with the suppliers it admits.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €96.0M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Supporting transport services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    49 days left, 35 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €423,125 and €7.1M.

  6. Your call:

    Do we know this buyer?

    The buyer has 50 notices in the register and no pattern of winners yet.

Can I bid?

  • Negotiated procedure: the buyer negotiates the terms with the suppliers it admits. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Dutch.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 34 awards for Supporting transport services in Netherlands.

This notice
€96.0M
Median award
€2.0M
Middle half of past awards
€423,125 to €7.1M

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Schiphol Nederland B.V.

Netherlands

notices in the register
50
awards
12
awarded in total
€76.1M

Who wins its contracts

of its calls state an estimated value
95%

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Supporting transport services - Netherlands

Company Wins Total awarded Last win
Gray Dawes Travel B.V. 3 €8.8B Jan 2026
Swets ODV Maritiem B.V 3 €36.6M Apr 2026
Mobility Concept B.V. 3 €8.1M Jul 2026
Shuttel B.V. 3 €3.5M Oct 2026
Reisbalans B.V. 3 €3.2M May 2026

Based on 63 awards with a linked company profile over the last 2 years.

12 open tenders right now

Market context

Larger than 95% of the open notices in Supporting transport services across Europe.

open now in Supporting transport services
437
median open notice
€602,533

Who wins in this market

Many suppliers

Netherlands · Supporting transport services

different companies won awards here
49
of the awards went to the three most frequent winners
14%
buyers awarded contracts here
57

Based on 63 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
30%
of the awards went to companies based in another country
7%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Awarded before

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49 days to request

Open notice

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