Summary
Machine-generated summaryA Dutch contracting authority is procuring the supply, implementation, management, maintenance and further development of an AI chatbot solution to replace the current chatbot. The chatbot must support students in an accessible, reliable and efficient way and handle Sessions adequately. The contract also covers the associated services needed to keep the AI chatbot functioning well, securely and future-proof during the term. The contract is not divided into lots; bidding on only part of the work is not allowed and leads to exclusion. The estimated contract value is EUR 96,000 excluding VAT per year, including processing 100,000 Sessions. This annual value is also a price ceiling: bids above it are excluded.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile2 open tenders right now
- Communication and multimedia software development services - European tender Artificial Intelligence Chatbot (AI chatbot) No deadline published
This buyer has no award history in this sector yet. Usual winners, IT services - Netherlands
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Afas Software B.V. | 10 | €9.1M | Jul 2026 |
| KPN B.V. | 8 | €102.7M | Aug 2026 |
| Visma Circle B.V. | 8 | €4.3M | Aug 2026 |
| Bechtle B.V. | 8 | n/a | Aug 2026 |
| Protinus IT B.V. | 8 | n/a | Jun 2026 |
Based on 468 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · IT services
- €26,150,827
- Buyer track record on Aperlena
- 3 notices tracked · 0 awarded
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