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National Advocacy Information, Advice and Safety Net Service

Open Contract notice

Key facts

Estimated value
€628,009 converted from GBP
Buyer
Department for Education
Where
United Kingdom
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
85311300 Welfare services for children and young people 85312300 Guidance and counselling services 85320000 Social services
1 more code
85321000 Administrative social services
Original language
English
Published
Source
via Find a Tender Service (UK Cabinet Office / Crown Commercial Service), verified 4 days ago
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Summary

Machine-generated summary

The Department for Education is gathering market feedback ahead of re-procuring a national Advocacy Helpline and Safety Net Service for looked after children, care leavers, children in need and other eligible children and young people in England. A possible pilot for an opt-out advocacy model in residential care is being explored. The provider must maintain information on local advocacy services, report national intelligence, operate digital and telephony systems, meet safeguarding and data protection duties, ensure workforce capacity and support performance monitoring and continuity of service.

Description

The Department for Education is seeking market feedback on the re-procurement of a national Advocacy Helpline and Safety Net Service for looked after children, care leavers, children in need, and other eligible children and young people in England. The service will provide clear, child-friendly information on advocacy rights; a national multi-channel information, advice and signposting service; and a Safety Net advocacy function where local advocacy provision is unavailable, unreasonably delayed, inaccessible or denied. In addition, the Department is exploring the inclusion of a pilot to test an opt-out advocacy model for children living in residential care. Under this model, advocacy would be routinely offered to children unless they choose to decline participation. The Department intends to use this market engagement to gather feedback on the feasibility, affordability and practical delivery considerations associated with incorporating such a pilot within the future contract. The scope, scale and final design of the pilot are therefore subject to further development and market testing. The provider will also be expected to: • maintain accurate information on advocacy provision across England and support children and young people to access appropriate local services; • provide national intelligence to the Department on advocacy demand, access, waiting times, barriers to provision and emerging themes; • maintain appropriate digital, telephony, case management and reporting systems; • comply with safeguarding, information governance, cyber security and data protection requirements; • ensure appropriate workforce capacity, skills, training and quality assurance arrangements; • support performance monitoring, evaluation and continuous improvement; and • ensure continuity of service throughout the contract period. The Department is particularly interested in market views on the delivery model, affordability, workforce implications and implementation requirements associated with integrating an opt-out advocacy pilot within the wider Advocacy Helpline and Safety Net Service.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 4 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

5 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Health & social work - United Kingdom

Company Wins Total awarded Last win
CARE LINE HOMECARE LIMITED 27 €1.8M Sep 2026
SPRINGFIELD HOME CARE SERVICES LIMITED 21 €1.6M Sep 2026
People Asset Management Ltd 7 €2.8M Aug 2026
18 Week Support Limited 5 €728,858 Sep 2026
ID MEDICAL GROUP LIMITED 5 €524,843 Sep 2026

Based on 513 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Estimated value: Raised to €628,009 (+0%)
  2. Read before bidding
    • Status: Now marked as Open
  3. Read before bidding
    • Status: Now marked as Upcoming
  4. Read before bidding
    • Status: Now marked as Open
  5. Read before bidding
    • Status: Now marked as Upcoming
  6. Read before bidding
    • Status: Now marked as Open
  7. Read before bidding
    • Status: Now marked as Upcoming
  8. Read before bidding
    • Status: Now marked as Open
  9. Read before bidding
    • Status: Now marked as Upcoming
  10. Read before bidding
    • Status: Now marked as Open
  11. Read before bidding
    • Status: Now marked as Upcoming
  12. Read before bidding
    • Status: Now marked as Open
    • Estimated value: Raised to €628,272 (+0%)

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Market context

Avg. open tender · Health & social work
€39,961,092
2,054 open across Europe right now 98% below sector average
Buyer track record on Aperlena
120 notices tracked · 98 awarded
€217,264,158 in awarded contracts

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