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Let's Talk Money - Debt and Housing Support Services

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Summary

Machine-generated summary

This tender procures an integrated debt and housing support service, funded through the Housing Support Grant and the Children's and Communities Grant (Families First). The buyer is a public authority commissioning services to prevent homelessness, sustain tenancies and improve family resilience. The service targets individuals and families with financial instability where debt drives housing risk, including people who are homeless, in temporary accommodation or sofa surfing, and who do not engage with appointment-based or advice-only services. Support is delivered through a single lead worker model via referrals from the Housing Support Gateway. Full requirements will be defined in the tender pack following supplier engagement. Estimated value, deadline and procedure details are not stated in this notice.

Description

The service is jointly funded through the Housing Support Grant (HSG) and the Children’s and Communities Grant (CCG - Families First) and is designed to support individuals and families experiencing financial instability where debt is a primary driver of housing risk, homelessness, or wider family instability. The aim of the service is to prevent homelessness, sustain tenancies, and improve family resilience through hands-on, needs-led and practical support delivered via a single lead worker model. This includes financial capability and budgeting support, managing debt by securing viable debt solution options, and addressing housing-related issues that may impact financial stability or tenancy sustainment. The service is referral-led, accessed primarily through the Housing Support Gateway, and is specifically designed for individuals and families who do not engage well with appointment-based or advice-only services. This includes people who are homeless, living in temporary accommodation, sofa surfing, or experiencing complex needs. The service does not deliver general welfare benefits advice, mandatory reconsiderations or appeals. These functions are delivered through existing commissioned services. An exception applies to Child Disability Living Allowance (DLA), which may be supported under the Families First element of the service only. While the service promotes independence, the Provider must deliver supported actions where vulnerability, complexity or executive-function barriers prevent individuals from completing tasks independently. The service must take a proactive and preventative approach, supporting individuals to build long-term financial resilience, reduce debt, prevent homelessness and sustain tenancies. Housing instability and financial instability are often interconnected; therefore, the service must address both areas holistically. Full service requirements will be defined and issued in the tender pack following supplier engagement.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

7 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Other community services - United Kingdom

Company Wins Total awarded Last win
AtkinsAltrad 6 €13.1M Sep 2026
GUIDEHOUSE EUROPE LIMITED 1 €1.9M Jul 2026
Facultatieve Technologies Ltd 1 €1.4M Jul 2026
ESSEX COUNTY COUNCIL 1 €891,445 Feb 2023
Reward Gateway Ltd 1 €700,992 May 2026

Based on 29 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Other community services
€3,932,373
1,006 open across Europe right now 73% below sector average
Buyer track record on Aperlena
31 notices tracked · 7 awarded

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