Summary
Machine-generated summaryThis tender covers the provision of post-contact customer experience survey services, with a focus on measuring the Net Promoter Score (NPS). The supplier will be expected to carry out surveys with customers after they have had contact with the contracting authority, collect their feedback, and deliver results that support the evaluation and improvement of customer experience. The description does not specify further details such as survey channels, expected volumes, reporting formats or contract duration. The notice should be consulted for the full technical specifications, award criteria and any conditions applicable to the delivery of these survey services.
Official source
Source: VPT procurement reports (Lithuania, via the State Data Agency)
Always verify details on the official notice.
Last verified against VPT procurement reports (Lithuania, via the State Data Agency) 21 hours ago
More from this buyer
Full buyer profileRecent awards
- Politinių organizacijų narių registro (POLONR) techninio aprašymo (specifikacijos) ir politinių organizacijų narių registro kūrimo ir diegimo techninės specifikacijos parengimo paslaugos
- Registrų centro svetainės ir savitarnos atnaujinimo techninės specifikacijos parengimo paslaugos
- Akustinės būdelės
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Market context
- Avg. open tender · Business services
- €24,343,233
- Buyer track record on Aperlena
- 146 notices tracked · 83 awarded
- €6,516,656 in awarded contracts
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