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Italy - Market research services - Customer satisfaction tender for passenger market research for transport services of Trenitalia S.p.A. and Trenitalia TPER S.c.a.r.l.

Original Italia - Servizi di ricerche di mercato - Gara customer satisfaction per le ricerche di mercato dei passeggeri dei servizi di trasporto offerti da Trenitalia S.p.A. e Trenitalia TPER S.c.a.r.l.

Open Contract notice

Key facts

Closes in
3 days
Estimated value
€8,365,200
Where
Italy Lazio
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
79310000 Market research services
Original language
Italian
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
543259-2026
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  1. Published
  2. Today
  3. Deadline open for 57 days
  4. Awarded pending

Summary

Machine-generated summary

This Italian public tender is for the provision of customer satisfaction research services covering passengers of the transport services offered by Trenitalia S.p.A. and Trenitalia TPER S.c.a.r.l. The buyer is Trenitalia S.p.A. in Italy. The contract concerns carrying out market research on passenger satisfaction with rail transport services. The award procedure is a public tender, and interested economic operators able to deliver passenger customer satisfaction research services may participate in accordance with the conditions set out in the official tender documents.

Description

Gara Customer Satisfaction per le ricerche di mercato dei passeggeri dei servizi di trasporto. Gara per l'affidamento del servizio avente ad oggetto le ricerche di Customer Satisfaction dei passeggeri dei servizi di trasporto offerti da Trenitalia S.p.A. e Trenitalia TPER S.C.a.r.l.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Italian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

3 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Business services - Italy

Company Wins Total awarded Last win
GI GROUP S.P.A. 14 €16.0M Aug 2026
I.C.A. - IMPOSTE COMUNALI AFFINI - S.P.A. 11 €3.1M Sep 2026
RANDSTAD ITALIA SPA 9 €2.0M Mar 2026
ABACO S.P.A. 8 €3.6M Aug 2026
Umana S.p.A. 6 €27.9M Apr 2026

Based on 684 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Submission deadline: Extended by 1 day: now September 30, 2026, 13:00
  2. Act now
    • Submission deadline: Moved 1 day EARLIER: now September 30, 2026, 00:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · Business services
€23,901,102
5,837 open across Europe right now 65% below sector average
Buyer track record on Aperlena
45 notices tracked · 25 awarded
€144,489,677 in awarded contracts

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