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TED - Tenders Electronic Daily (Publications Office of the EU) verified 5 days ago Contract award

Croatia - Database software development services and operational software development services - Service to establish a Security Operations Centre and compliance with the Cybersecurity Act

Original Hrvatska - Usluge razvoja programske podrške za podatkovnu bazu i usluge razvoja operativne programske podrške - USLUGA USPOSTAVE SIGURNOSNO OPERATIVNOG CENTRA I USKLAĐIVANJA SA ZAKONOM O KIBERNETIČKOJ SIGURNOSTI

Awarded Croatia Panonska Hrvatska IT services

Buyer Klinički bolnički centar Osijek

€331,686 awarded value

Key facts

Awarded
Estimated value
€333,500
Procedure
Open procedure
  1. Awarded
  2. Published
View the official notice Watch this tender

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Awarded to

COMBIS d.o.o.

Awarded value
€331,686 1% under the estimate of the same lots
Award date
Bid received
1 A single tender

Summary

Machine-generated summary

The Clinical Hospital Centre Osijek purchased a service to establish an external Security Operations Centre and to align with the Croatian Cybersecurity Act. The service covers 24x7 monitoring, threat detection, vulnerability identification, incident response processes, and compliance services including a business impact analysis, information security risk assessment, business continuity planning, a business recovery plan, a vCISO solution, documentation aligned with ISO/IEC 27001:2013, and an annual security report. The contract was awarded to COMBIS d.o.o. on 30 October 2025 for EUR 331,686. The awarded price was 1% below the estimated value of EUR 333,500.04.

Description

Predmet nabave je: Usluga uspostave sigurnosno operativnog centra i usklađivanja sa Zakonom o kibernetičkoj sigurnosti S obzirom na porast kibernetičkih prijetnji i potrebu za zaštitom sve digitalne imovine proaktivnim sigurnosnim nadzorom i pravovremenim reagiranjem na sigurnosne incidente, kibernetičke prijetnje i rizike, u okviru ovog predmeta nabave želi se uspostaviti vanjski sigurnosno operativni centar s ciljem zaštite kritičnih informacija i imovine, učinkovitim upravljanjem kritičnih sigurnosnih incidenata i ublažavanjem rizika, praćenja i upozoravanja na incidente te samim tim povećanje sigurnosti od naprednih prijetnji i rizika. Uslugom upravljanja sigurnosnim operativnim centrom mora osigurati neprekidno praćenje, otkrivanje i odgovor na prijetnje putem usluge vanjskog sigurnosnog operativnog centra, pokrivajući vidljivost i detekciju ranjivosti i prijetnji svih ključnih dijelova informatičkog sustava kao što su poslužitelji, krajnja računala, baze podataka, aktivnosti korisničkog pristupa internim servisima i pristupa Internetu. U okviru ovog predmeta nabave potrebno je izvršiti i sljedeće usluge za uskladbu sa Zakonom o kibernetičkoj sigurnosti: • Izrada analize utjecaja na poslovanje • Provedba procjene rizika sustava informacijske sigurnosti • Planiranje kontinuiteta poslovanja • Izrada plana oporavka poslovanja • Implementacija vCISO rješenja za upravljanje sukladnošću • Izrada dokumentacije usklađene s ISO/IEC 27001:2013 ili jednakovrijednim standardom • Izrada godišnjeg izvještaja o stanju sigurnosti za Naručitelja Usluga vanjskog sigurnosnog operativnog centra mora osigurati prikupljanje i analizu podataka o prijetnjama, nadzor događaja i odgovor na sigurnosne incidente u modelu rada 24x7, trijažu, kategorizaciju incidenata, identifikaciju ranjivosti, matricu izvještavanja kroz definirane procese odgovora na incidente

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 5 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 543 awards for IT services in Croatia.

This award
€331,686
Estimated value
€333,500
Median award
€269,880
Middle half of past awards
€112,522 to €506,220

The award sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Klinički bolnički centar Osijek

Croatia

notices in the register
87
awards
37
awarded in total
€12.4M

Who wins its contracts

Many suppliers
different companies won its awards
31
of the awards went to the three most frequent winners
15%
of its calls state an estimated value
100%

Based on 33 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.6
of those lots received a single tender
14%
of the awards went to companies based in another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. IN2 d.o.o. 2 awards €1.2M
  2. SHIMADZU d.o.o. 2 awards €508,960
  3. SOFMEDICA CROATIA d.o.o.; NORMAN Grupa d.o.o. 1 award €3.5M

Market context

open now in IT services
7,276
median open notice
€871,525

Who wins in this market

Many suppliers

Croatia · IT services

different companies won awards here
197
of the awards went to the three most frequent winners
19%
buyers awarded contracts here
93

Based on 587 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.4
of those lots received a single tender
80%
of the awards went to companies based in another country
5%
of the tenders came from another country
9%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Procedure facts

  • A single tender was received (open procedure).

Facts that procurement researchers and journalists track across public records. None of them is evidence of wrongdoing: each has ordinary explanations, such as a specialised market, an urgent need or a short list of qualified suppliers.

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