Skip to content
Aperlena

Home Office Subject Access Request Unit (SARU) Redesign Project: End-to-End Information Rights Case Management Platform and Managed Service

Open Contract notice No deadline published
Watch this tender

We email you if the deadline moves or a correction is published. Free. Log in

The Aperlena Verdict

Open race

No supplier dominates: 6 different companies have won the last 6 comparable contracts from this buyer over 5 years. This is a genuinely open race.

0%
Expected final price vs the published estimate

Based on 6 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The Home Office intends to procure an end-to-end digital case-management platform and related services for its Subject Access Request Unit. The solution must primarily handle Subject Access Requests and also support Freedom of Information requests and Parliamentary Questions via configurable workflows. Requirements include a secure configurable platform, submission and identity verification, deadline management and auditability, document redaction, reporting, integrations with approved systems, migration, training, go-live support, ongoing managed service and exit support. The Authority plans a two-stage Competitive Flexible Procedure under the Procurement Act 2023. The final scope, contract term, estimated value and timetable remain subject to approval, and no deadline is yet published.

Description

The Home Office anticipates conducting a procurement for an end-to-end digital case-management platform and associated configuration, integration, migration, implementation, transition and managed-service capability for the Subject Access Request Unit. Subject Access Requests are the primary driver for the requirement, although the proposed solution is also expected to support Freedom of Information requests and Parliamentary Questions through configurable workflows and shared core case-management capability. The proposed requirement may include: - a configurable and secure case-management platform; - customer submission and identity-verification capability or integration; - configurable workflows, case administration, deadline management and auditability; - document handling, processing and redaction capability; - management information and operational reporting; - integration with Authority-approved services, systems and platforms; - configuration, implementation and testing; - migration from existing systems and repositories; - training, transition, go-live and service stabilisation; - ongoing managed-service, support, maintenance, security and resilience; and - exit and transition-out support. The Authority currently intends to conduct a two-stage Competitive Flexible Procedure under the Procurement Act 2023. The final scope, procedure, timetable, contract term, estimated value and procurement documents remain subject to refinement and approval.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 week ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

More from this buyer

Full buyer profile

10 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Syrenis Limited 1 €11.1M Aug 2026
Deloitte LLP 1 €2.9M Jul 2026
Qinetiq UK Ltd 1 €32,729 May 2026
Bridewell Consulting Limited 1 €8,246 Jun 2026
Vodafone UK Limited 1 n/a Jun 2026

Based on 6 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.

€32,729
Lower quartile
€1.1M
Median award
€2.9M
Upper quartile

This tender is estimated 368.9% above that median

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Estimated value: Raised to €5,114,257 (+0%)
  2. Read before bidding
    • Status: Now marked as Open
    • Estimated value: Raised to €5,108,305 (+0%)
  3. Read before bidding
    • Estimated value: Raised to €5,123,811 (+0%)

Follow this tender and we email you the moment it changes. Create account

Similar tenders

5

days left

Digital Marketing Get on the GO

United Kingdom IT services Tayside and Central Scotland Transport Partnership (TACTRAN)

€34,990

est. value

Market context

Avg. open tender · IT services
€26,349,730
6,012 open across Europe right now 81% below sector average
Buyer track record on Aperlena
90 notices tracked · 67 awarded
€272,586,547 in awarded contracts

Never miss a tender like this

520 new notices in IT services in United Kingdom in the last 7 days. Get an email when new ones appear. Free.

Set up my alert

Keyboard shortcuts

Read a list without reaching for the mouse. The shortcuts stay quiet while you type in a field.

j
Next result
k
Previous result
Enter
Open the result
n
Next page
p
Previous page
c
Compare this result
s
Shortlist this result
/
Jump to the search box
?
Show these shortcuts
Esc
Close