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Finland - Retail trade services - Finavia: Food & Beverage Units to Non-Schengen - Concession Notice - Request to Participate

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Summary

Machine-generated summary

Finavia is granting possession of business premises at the non-Schengen area of Helsinki Airport to an operator specialising in food and beverage services. The tender covers two F&B units: one primary unit with high-capacity kitchen facilities supported by an additional unit. Units must be open during joint commercial opening hours, with part of the offering available 24 hours a day. Premises are located alongside passenger routes and gate areas. This is a concession notice with a request to participate, aimed at operators able to deliver excellent customer service aligned with Finavia's customer experience vision at Helsinki Airport, Finland.

Description

Finavia grants possession of business premises at the non-Schengen of Helsinki Airport, to Operator specializing in offering food & beverage (F&B) atmosphere and F&B products. The tender consists of two (2) F&B units. The units shall be open to all potential customers during the joint opening hours of the commercial services at the airport. Part of the restaurant’s food and beverage offering shall be available to customers 24 hours a day. The tendered unit consists of one primary unit with high-capacity kitchen facilities supported by additional unit to maximise the sales for the Operator and the service level for passengers and other customers. Sharing a good location directly alongside customer routes and lively gate areas. The premises are visible, easily accessible alongside passenger’s way to their gate, where streams of passengers can pause and enjoy a meal, drink or a refreshing cup of coffee in a welcoming and appealing environment. Excellent customer service provided by a highly skilled and dedicated staff and a pleasant ambiance and coherent design of the premises create additional value to customers and the area. Finavia’s vision is to offer world-class services for air passengers and airlines. At the heart of our strategy is the development of Helsinki Airport. World class customer experience will distinguish us from our competitors. Our customer promise “For smooth travelling” underlines the vision and kept by actions lead by customer experience pillars: GIFT OF TIME "I have time to do the things I like" CONFIDENCE "I have a feeling that I am on top of things" REFRESHED "I feel good - body, mind and soul" FINNISH EXPERIENCE "I experience something unique".

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

View the official notice

More from this buyer

Full buyer profile

11 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Hotel, restaurant & catering services - Finland

Company Wins Total awarded Last win
Compass Group Finland Oy 11 €48.0M Jun 2026
ISS Palvelut Oy 3 €12.9M Aug 2026
Palmia Oy 2 €35.0M Mar 2026
Enset Oy 2 €1.2M Sep 2026
Selecta Finland Oy 2 €1.0M Apr 2026

Based on 47 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Hotel, restaurant & catering services
€6,578,610
1,626 open across Europe right now
Buyer track record on Aperlena
22 notices tracked · 4 awarded
€17,340,237 in awarded contracts

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