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TED - Tenders Electronic Daily (Publications Office of the EU) verified 22 hours ago Contract award

España - Servicios de centralitas telefónicas - Servicio de atención al usuario para la Oficina Española de Patentes y Marcas, O.A. (OEPM)

Awarded Spain Comunidad de Madrid Postal & telecommunications services

Buyer Oficina Española de Patentes y Marcas, O.A.

€582,000 awarded value

Key facts

Awarded
Procedure
Open procedure
  1. Awarded
  2. Published
View the official notice Watch this tender

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Awarded to

ORDAX, Coordinadora de Transportes y Mercancias, S.L.

Awarded value
€582,000
Award date
Bids received
4
Record with this buyer
1 first contract from this buyer in the register

Description

Este servicio tiene como finalidad ofrecer un contact center externo a la OEPM que proporcione información, orientación y asistencia a los ciudadanos en relación con los trámites, procedimientos y servicios ofrecidos por la OEPM. El servicio se prestará a través de un centro de atención multicanal, que actuará como punto único de interlocución.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 22 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 1,624 awards for Postal & telecommunications services in Spain.

This award
€582,000
Median award
€4,595
Middle half of past awards
€135 to €92,892

The award is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Oficina Española de Patentes y Marcas, O.A.

Spain

notices in the register
15
awards
9
awarded in total
€2.0M

Recent awards

1 open tender right now

Market context

open now in Postal & telecommunications services
1,234
median open notice
€1.0M

Who wins in this market

Many suppliers

Spain · Postal & telecommunications services

different companies won awards here
579
of the awards went to the three most frequent winners
19%
winners of the last 12 months were new here
528 of 553
buyers awarded contracts here
746

Based on 1,675 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
2.1
of those lots received a single tender
40%
of the awards went to companies based in another country
0%
of the tenders came from another country
2%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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Awarded before

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