Summary

Machine-generated summary

The London Borough of Lewisham plans to procure a consultant-led provider, or a consortium led by a professional services consultant, to deliver a Disrepair Works & Case Management Managed Service (DMS). The service covers management of housing disrepair claims and works, supporting the Council's duties as a social landlord under the Defective Premises Act 1972, the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the HHSRS and Awaab's Law. The Council had just over 1,000 open claims in June 2025, with around 35 new claims monthly and circa £8.5m disrepair-related spend in 2025/26. This engagement seeks market input on supplier capacity, experience and innovation ahead of formal tendering.

Description

The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800-850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.

Show the full description

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

3 open tenders right now

PSR Lewisham Mental Health and Emotional Wellbeing Service 29 Sep 2026 10 days left
Hard FM - Building Fabric Repairs, Maintenance and Minor Works Contract - Corporate Estate 9 Oct 2026 20 days left
Housing First Service No deadline published

This buyer has no award history in this sector yet. Usual winners, Repair & maintenance services - United Kingdom

Company	Wins	Total awarded	Last win
NHS SUPPLY CHAIN COORDINATION LIMITED (NHSSC - SCCL)	17	€2.4M	Sep 2026
Bill Mackie Engineering Ltd	7	€956,093	Mar 2026
Chiptech international Limited	6	€2.1M	Sep 2026
LEGRAND ELECTRIC LIMITED	4	€1.4M	Sep 2026
Thermo Fisher Scientific	4	€1.3M	May 2026

Market context

Avg. open tender · Repair & maintenance services: €8,773,947; 6,434 open across Europe right now 49% below sector average
Buyer track record on Aperlena: 30 notices tracked · 21 awarded

Never miss a tender like this

241 new notices in Repair & maintenance services in United Kingdom in the last 7 days. Get an email when new ones appear. Free.

Set up my alert