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Germany - Maintenance of communication systems - Support/maintenance of the city of Viersen's telephony systems from 01.01.2027

Original Deutschland - Wartung von Kommunikationssystemen - Support/ Wartung TK-Systeme der Stadt Viersen ab 01.01.2027

Open Contract notice 4 days left
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Deadline 29 Sep. If it moves, an email when the register sees it. A correction: the same email. Log in

  1. Published
  2. Today
  3. Deadline open for 33 days
  4. Awarded pending

Summary

Machine-generated summary

The city of Viersen in Germany is procuring support, maintenance and delivery of hardware, software and licences for its innovaphone telephony systems, including CTI, UC, ACD, softphone and DECT components, around 805 extensions, C4B XPhone licences, voicemail, fax-to-email and SIP trunk licences, DECT infrastructure, plus maintenance for ESXi/vSphere servers with Windows and Debian systems and web-based system management software. A technical on-site service for critical faults within 3 hours is required.

Description

Support/ Wartung/ Lieferung von Hard- u. Software (Lizenzen) der innovaphone TK-Systeme mit CTI-, UC-, ACD-, Softphone- u. DECT Lösung 805 Nebenstellen/PBX+Standby Lizenzen, C4B XPhone Server + Up2Date Lizenz, 150 Fax to E-Mail Lizenzen, 226 Voicemail Lizenzen, 696 Office Plus Lizenzen inkl. Softphone (Desktop + Mobile), 10 IP Channel DECT Gateways, 30 DECT Basisstationen, 30 DECT Endgeräte (ASCOM) Diverse Innovaphone Komponenten (SBC, PBX etc.) incl. analog Gateways mit Lizenzen f. Türstationenen u. Faxe Support/ Wartung für ESXi/VM/vSphere Host mit 5 Windows Servern +3 Debian GNU Systemen inkl. Lizenzen und Updateservice, sowie 2 Servern im Rechenzentrum für u.a. Softphone Mobile (Windows + Debian GNU) Innovaphone MyApps C4B XPhone Teamdesk (4 Lizenzen) C4B XPhone Konferenz JTel ACD-Lösung (1 Serverlizenz, 1 GUI Lizenz, 30 Agenten Lizenzen, 2 Supervisor Lizenzen, 2 Wallboard Lizenzen, 12 ACD Queue/IVR Channel, 8 Weiterleitungskanäle, 1 Innovaphone Connector, 84 Sip Trunk) Systemmanagement Software (webbasiert) KatharSys Gesprächsdatenerfassung (GDE) Softwareassurance inkl. aller Major Releasewechsel innerhalb der Laufzeit Technischer Vor-Ort-Service ist bei kritischen Fehlern/ Ausfällen innerhalb von 3 Std. zu gewährleisten

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 weeks ago

View the official notice

More from this buyer

Full buyer profile

22 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Repair & maintenance services - Germany

Company Wins Total awarded Last win
Turbo-Technik GmbH & Co. KG 14 €23.3M Sep 2026
FEI Deutschland GmbH 10 €10.2M Sep 2026
Rheinmetall Landsysteme GmbH 10 n/a Aug 2026
Siemens AG 9 €421,398 Aug 2026
KNDS Deutschland GmbH & Co. KG 9 n/a Aug 2026

Based on 772 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Repair & maintenance services
€8,697,674
5,794 open across Europe right now
Buyer track record on Aperlena
67 notices tracked · 24 awarded
€40,200,000 in awarded contracts

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