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Germany - Software package and information systems - Framework agreement for chatbots for municipalities and districts

Original Deutschland - Softwarepaket und Informationssysteme - RV Chatbots für Kommunen & Landkreise

Open Contract notice No deadline published
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The Aperlena Verdict

Open race

No supplier dominates: 5 different companies have won the last 5 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 5 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

A framework agreement is being procured to provide AI assistants in the form of chatbots as Software-as-a-Service (SaaS) from the cloud. The buyers are municipalities and districts, particularly in Baden-Württemberg but also across Germany. The chatbots must guarantee a data protection level in accordance with the GDPR. Interested suppliers should consult the full tender documents for further details on participation requirements and the contracting process.

Description

Rahmenvereinbarung zur Bereitstellung von Chatbots als Software -as-a-Service (SaaS) für Kommunen und Landkreise. Über die ausgeschriebene Rahmenvereinbarung sollen Kommunen und Landkreisen (insbesondere in Baden-Württemberg, aber auch deutschlandweit) mehrere KI-Assistenten in Form von Chatbots als Software-as-a-Service (SaaS) aus der Cloud zur Verfügung gestellt werden, die ein Datenschutzniveau entsprechend der DSGVO gewährleisten.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

9 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Ingentis Softwareentwicklung GmbH 1 n/a Jun 2026
neuraflow GmbH 1 n/a May 2026
SoftwareONE Deutschland GmbH 1 n/a Mar 2026
SUSE Software Solutions Ireland Ltd 1 n/a May 2026
time4you GmbH communication & learning 1 n/a Jul 2026

Based on 5 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.

€1
Lower quartile
€1
Median award
€1
Upper quartile

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · Software & IT systems
€51,363,422
2,466 open across Europe right now
Buyer track record on Aperlena
48 notices tracked · 25 awarded
€7 in awarded contracts

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