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Germany - Software package and information systems - Specialist application for deployment, route planning and order management in municipal cleaning including winter services at the Osnabrueck service operation

Original Deutschland - Softwarepaket und Informationssysteme - Fachanwendung für Einsatz-, Tourenplanung und Auftragsmanagement in der Stadtreinigung einschließlich Winterdienst beim Osnabrücker Servicebetrieb

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Open race

No supplier dominates: 4 different companies have won the last 4 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 4 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The Osnabruecker Servicebetrieb, a municipal enterprise of the City of Osnabrueck, Germany, is procuring a specialist software application for operational and planning processes in municipal street cleaning and winter services. The scope covers provision, implementation, operation, maintenance and further development, including master data and object management, resource and personnel deployment planning, fleet and crew dispatching, order management, route planning with GIS, routing and navigation, mobile performance recording, documentation, reporting and interfaces to ERP and third-party systems, plus data migration, configuration, training, go-live, support and updates. The application should replace partly paper-based processes and be extensible to further operational areas.

Description

Bereitstellung, Implementierung, Betrieb, Wartung und Weiterentwicklung einer Fachanwendung zur Unterstützung der operativen und dispositiven Prozesse der Stadtreinigung einschließlich Winterdienst beim Osnabrücker Servicebetrieb als Eigenbetrieb der Stadt Osnabrück. Gegenstand der Beschaffung ist insbesondere eine digitale Lösung für Einsatz- und Ressourcenplanung, Personal- und Fahrzeugdisposition, Auftragsmanagement, Tourenplanung, mobile Leistungserfassung, Dokumentation, Auswertung sowie die Bereitstellung von Schnittstellen zu angrenzenden Systemlandschaften. Die Anwendung soll die derzeit teilweise papiergebundenen und dezentralen Prozesse in eine integrierte digitale Arbeitsumgebung überführen und perspektivisch um weitere operative Einsatzbereiche erweiterbar sein. Die zu beschaffende Fachanwendung muss mindestens folgende Funktionsbereiche unterstützen: - Stamm- & Grunddaten- und Objektverwaltung - Einsatz- und Ressourcenplanung - Personal-, Fahrzeug- und Kolonnendisposition - Auftragsmanagement und Vorgangsbearbeitung - Tourenplanung, GIS, Routing und Navigation - Mobile Leistungserfassung und digitaler Tagesbericht - Dokumentation und Rückmeldemanagement inkl. Nachbearbeitung - Auswertung, Controlling und Leistungsnachweise - Schnittstellen zu ERP-, Abrechnungs- oder Drittsystemen - Winterdienstplanung und -dokumentation Die Leistung umfasst ferner die Datenmigration, Konfiguration, Implementierung, Schulung, Produktivsetzung, Wartung, Support sowie die Bereitstellung von Updates und Weiterentwicklungen gemäß Leistungsbeschreibung.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

13 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
SAP Deutschland SE &Co.KG 1 €2.5M Jun 2026
d.velop AG 1 €928,512 Feb 2026
Bechtle GmbH - IT Systemhaus Dortmund/Meschede 1 €592,610 Aug 2026
Blitzhandel24 GmbH 1 €169,334 Aug 2026

Based on 4 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.

€486,791
Lower quartile
€760,561
Median award
€1.3M
Upper quartile

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

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    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · Software & IT systems
€51,188,500
2,510 open across Europe right now
Buyer track record on Aperlena
230 notices tracked · 82 awarded
€49,368,828 in awarded contracts

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