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Germany - IT services: consulting, software development, internet and support - Maintenance and further development of the DfA tool

Original Deutschland - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - Wartung und Weiterentwicklung des DfA-Tools [aa]

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No supplier dominates: 7 different companies have won the last 9 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 9 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

HOCHBAHN, the Hamburg public transport operator, is procuring the maintenance and further development of its existing DfA tool used by the U-Bahn control centre. The tool supports the control centre in the structured provision and use of execution instructions from the connected document management system. The scope includes application upkeep, error analysis and correction, application-related 2nd and 3rd level support, handling service and change requests, development based on a backlog prioritised by HOCHBAHN, release and deployment support, documentation, security and stability updates, and help with disruptions involving interfaces and third systems, especially the document management system.

Description

Gegenstand der Ausschreibung ist die Wartung und Weiterentwicklung des bestehenden DfA-Tools der HOCHBAHN für die U-Bahn-Leitstelle. Das DfA-Tool unterstützt die Leitstelle bei der strukturierten Bereitstellung und Nutzung von Durchführungsanweisungen aus dem angebundenen Dokumentenmanagementsystem und dient der besseren Organisation, Übersicht und Vorbereitung betrieblicher Maßnahmen. Die ausgeschriebene Leistung umfasst insbesondere die Pflege der Anwendung, die Analyse und Behebung von Fehlern, anwendungsbezogenen 2nd-/3rd-Level-Support, die Bearbeitung von Service- und Änderungsanforderungen sowie die Weiterentwicklung auf Grundlage eines durch die HOCHBAHN priorisierten Backlogs. Ebenfalls umfasst sind die Unterstützung bei Release- und Deploymentprozessen, die Pflege relevanter Dokumentation, anwendungsbezogene Sicherheits- und Stabilitätsupdates sowie die Unterstützung bei Störungen im Zusammenspiel mit Schnittstellen und Drittsystemen, insbesondere dem Dokumentenmanagementsystem.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

38 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
BDO AG Wirtschaftsprüfungsgesellschaft 3 €1.1M Sep 2026
EBCONT informatics GmbH 1 €3.8M Mar 2026
best practice consulting AG 1 n/a Mar 2026
ConVista Consulting AG 1 n/a Mar 2026
iteratec GmbH 1 n/a May 2026

Based on 9 awards with a linked company profile over the last 5 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Estimated value: Set to €500,000
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Set to €500,000

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Market context

Avg. open tender · IT services
€25,958,658
5,416 open across Europe right now 98% below sector average
Buyer track record on Aperlena
82 notices tracked · 32 awarded
€10,145,364 in awarded contracts

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