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Deutschland - Entwicklung von Kommunikations- und Multimedia-Software - Kommunikationslösung

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Description

Gegenstand des Auftrages ist der parallele Neuaufbau, die Migration, der Betrieb und die Pflege einer neuen cloudbasierten IPT- und Contact-Center-Plattform inkl. QMS und Direktbefragung Gegenstand der vorliegenden Beschaffung sind folgende Leistungen: Bereitstellung und Betrieb einer umfassenden Kommunikationslösung, bestehend aus: * einer holistischen Omnikanal-Contact-Center-Plattform mit dem Betriebsmodell Software as a Service (Omnikanal-Plattform), * einer Session Border Controller (SBC) Lösung mit dem Betriebsmodell Systemlieferung (vgl. Nr. 4), * einer Unified Communications (UC) Lösung mit dem Betriebsmodell Systemlieferung Einzelheiten vgl. Vergabeunterlagen.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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    • Award date: Awarded on March 30, 2026
    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · IT services
€26,592,497
6,083 open across Europe right now
Buyer track record on Aperlena
162 notices tracked · 53 awarded
€14 in awarded contracts

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