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Contracts Finder (UK Cabinet Office) verified 4 hours ago Contract award

CPU 8239 - Housing Services Automated Dialler

Awarded United Kingdom Software & IT systems

Buyer Nottingham City Council

€94,251 awarded value

Key facts

Awarded
Procedure
Restricted procedure
  1. Deadline Awarded
  2. Published
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Awarded to

Voicescape Limited

Awarded value
€94,251
Award date

Description

Nottingham City Council has awarded a call-off contract under Crown Commercial Service G-Cloud 14 (RM1557.14), Lot 2 - Cloud Software, for the provision of a cloud-hosted automated outbound dialler solution for the Council's Housing Services / Housing Rents function. The solution supports automated tenant engagement in relation to rent accounts and arrears through outbound voice and SMS communications, including campaign management, routing to relevant officers, reporting and analytics, and integration with the Council's existing housing systems. The contract has been awarded to Voicescape Limited following assessment of suitable services available through G-Cloud 14. The initial contract term is 12 months from 30 March 2026 to 29 March 2027, with provision for three further periods of up to 12 months. The Year 1 annual licence fee is £80,000 excluding VAT. Pricing is based on 23,500 properties. Charges for any extension period are subject to the contractual pricing mechanism of the previous year's annual licence fee plus RPI and 2.9% . This is an award notice only and the opportunity is not open for applications.

Official source

Source: Contracts Finder (UK Cabinet Office)

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Last verified against Contracts Finder (UK Cabinet Office) 4 hours ago

Documents on Contracts Finder (UK Cabinet Office) (English)

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 927 awards for Software & IT systems in United Kingdom.

This award
€94,251
Median award
€143,678
Middle half of past awards
€67,980 to €387,776

The award sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Nottingham City Council

United Kingdom

notices in the register
132
awards
107
awarded in total
€19.9M

Who wins its contracts

Many suppliers
different companies won its awards
73
of the awards went to the three most frequent winners
22%
of its calls state an estimated value
99%

Based on 105 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. LINDUM GROUP LIMITED 11 awards €3.4M
  2. THOMAS BOW LTD 6 awards €2.0M
  3. Trust Utility Management Ltd 6 awards €1.4M

12 open tenders right now

Market context

open now in Software & IT systems
3,145
median open notice
€555,942

Who wins in this market

Many suppliers

United Kingdom · Software & IT systems

different companies won awards here
539
of the awards went to the three most frequent winners
15%
buyers awarded contracts here
387

Based on 1,053 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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