Summary
Machine-generated summaryThis public tender from the Czech Republic concerns the supply of a complex integrated digital ecosystem for a call centre. The subject is the implementation of a new internal information system including CRM, a cloud contact centre platform, voice analytics, AI-driven reporting, an integration and middleware layer, and security measures as specified in Annex No. 4 of the tender documentation (Functional requirements and specifications). The source text does not state the estimated value, the submission deadline, or the contracting authority's name. Small businesses interested in bidding should consult the full tender documents for procedure details and participation conditions.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
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Market context
- Avg. open tender · Software & IT systems
- €56,882,248
- Buyer track record on Aperlena
- 1 notices tracked · 0 awarded
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