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Operation, Support and Further Development of the BSI Ticketing System

Original Betrieb, Support und Weiterentwicklung Ticketing-System BSI

Open Contract notice No deadline published
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Summary

Machine-generated summary

Identitas AG is procuring the continued operation, renewal and operational safeguarding of its existing BSI ticketing system, which is business-critical and integrated into its support processes and technical environment. The scope includes operation, support, maintenance, release capability, further development and SaaS services. The buyer is Identitas AG, which operates its own support organisation to fulfil its statutory duties. No estimated value or submission deadline is stated in the available information. Interested providers should consult the full tender documents for details on the procedure and eligibility requirements.

Description

Die Identitas AG betreibt zur Erfüllung ihres gesetzlichen Auftrags eine eigene Supportorganisation. Für die Bearbeitung von Supportanfragen wird das bestehende Ticketing-System BSI eingesetzt. Das System ist geschäftskritisch und in die Supportprozesse sowie die technische Um gebung der Identitas AG integriert. Gegenstand des Zuschlags ist die Weiterführung, Erneuerung und betriebliche Absicherung der beste henden BSI-Lösung, insbesondere Betrieb, Support, Wartung, Release-Tauglichkeit, Weiterentwick lung und SaaS-Leistungen.

Official source

Source: simap.ch - Swiss public procurement platform

Always verify details on the official notice.

Last verified against simap.ch - Swiss public procurement platform 3 weeks ago

More from this buyer

Full buyer profile

4 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - Switzerland

Company Wins Total awarded Last win
DE_NOVO Business Consultants AG 12 €88.5M Sep 2026
DE_LogObject AG 5 €37.7M Aug 2026
FR_Swisscom (Schweiz) AG 5 €21.3M Sep 2026
DE_Apps with love AG 4 €5.7M Jun 2026
DE_IBM Schweiz AG 3 €151.3M Jan 2026

Based on 345 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€27,698,854
5,831 open across Europe right now
Buyer track record on Aperlena
4 notices tracked · 0 awarded

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