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AMCV 355 - Digital Solutions to Support Unpaid Carers

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Summary

Machine-generated summary

Shropshire Council in England is running Preliminary Market Engagement to understand the market for digital solutions supporting unpaid carers. No contract is being awarded yet; findings will inform whether the Council tenders, uses an existing route, develops an alternative model, or takes no action. The proposed online portal would offer unpaid carers, including young carers and parent carers, 24/7 access to information, advice, signposting, self-assessment and self-management support, plus data collection on usage and demographics. No estimated value or deadline is stated. Suppliers interested in digital solutions for carers can participate in the market engagement.

Description

Shropshire Council is undertaking Preliminary Market Engagement (PME) to understand the current market for digital solutions that support unpaid carers. This engagement will help inform the Council’s future commissioning approach before any decision is made about whether to tender, use an existing compliant route, develop an alternative model, or take no further procurement action. Shropshire Council has an established Unpaid Carer Support offer. Recently this has become an all-age offer supporting Young Carers and Parent Carers. The Unpaid Carers portal will be an online offer which will be available to Unpaid Carers 24/7 throughout the journey of their caring role. We are aware there are a large proportion of people who do not identify as an Unpaid Carer, we envisage the portal will support with that identification and will provide relevant up to date information to support families in a preventative manner. Any proposed solution should offer the following support: Increase the identification recognition and early interventions for unpaid Carers Delay and reduce the need to access high-cost statutory provision Improve accessibility to information, advice and guidance, improve links and signposting to services that are already available nationally, regionally and locally. Support Unpaid Carers to access self-help and self-management support to reduce the need for Unpaid Carers crisis interventions. Include access to Unpaid Carers 'self-assessment' focused on individualised outcomes The solution should have the capacity to collect and produce relative data regarding demographics, ethnicity, age range as well as information such as when and where the portal is accessed.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 week ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

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This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom

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Based on 857 awards with a linked company profile over the last 2 years.

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Buyer track record on Aperlena
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