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AI Overlay for the Existing Avaya Elite Telephony Platform

Upcoming Prior information notice

Key facts

Estimated value
€233,141 converted from GBP
Buyer
North East Ambulance Service NHS Foundation Trust
Where
United Kingdom
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
48000000 Software package and information systems 72000000 IT services: consulting, software development, Internet and support
Original language
English
Published
Source
via Find a Tender Service (UK Cabinet Office / Crown Commercial Service), verified 4 hours ago
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Description

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 4 hours ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

1 open tender right now

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom

Company Wins Total awarded Last win
SOFTCAT PLC 68 €55.9M Sep 2026
COMPUTACENTER (UK) LIMITED 48 €8.7M Sep 2026
Computacenter 30 €16.5M Sep 2026
Civica UK Limited 25 €8.3M Sep 2026
PHOENIX SOFTWARE LIMITED 24 €81.7M Sep 2026

Based on 950 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Software & IT systems
€50,265,346
2,546 open across Europe right now 100% below sector average
Buyer track record on Aperlena
3 notices tracked · 0 awarded

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