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CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency) verified 1 week ago Contract notice

Subscription maintenance of the INKASO information system, servicing of the information system and related specialised services

Original "Абонаментна поддръжка на информационна система "ИНКАСО", обслужване на информационната система, специализирани услуги, свързани с тази дейност"

Open Bulgaria Yugozapaden IT services

Buyer ВОДОСНАБДЯВАНЕ И КАНАЛИЗАЦИЯ ООД

€70,560 estimated value

Key facts

Published
No deadline published
  1. Published

CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

This public tender covers subscription maintenance of the INKASO information system, servicing of the system and specialised services related to it, over a period of 36 months. The subscription support includes updating the system or its individual modules when the regulatory framework changes, fixing software errors, installing and reinstalling the system in connection with available updates, updating documentation and training, assisting in resolving problem situations that hinder the operation of the system, giving guidance on correct operation and use of its functionality, updating and administering the database structure and logical integrity, checking the quality of prepared backups, and activating or deactivating workstations. The scope also covers specialised services related to the INKASO system, whose need is determined by the contracting authority.

Description

Настоящата обществена поръчка има за цел да осигури абонаментното поддържане на информационното поддържане на информационната система " ИНКАСО" , обслужване на информационната система, специализирани услуги, свързани с тази дейност, за период от 36 месеца, с включени основни дейности, както следва: Абонаментното поддържане включва следните дейности: Актуализация на Системата или на отделни модули от нея във връзка с промяна на нормативната база; Актуализация на Системата при установяване на софтуерни грешки; Инсталиране и преинсталиране на системата във връзка с налична актуализация, обновяване на документация и обучение; Оказване на съдействие при отстраняване на проблемни ситуации възпрепятстващи работата на системата; Даване на указания за осигуряване на правилната работа и използване на функционалността на системата; Актуализация/администриране на структурата и логическата цялост на базата данни и проверка на качеството на изготвените архиви; Активиране/деактивиране на работни места. В обхвата на обществената поръчка се включва и изпълнението на специализирани услуги, свързани с информационната система „ИНКАСО“. Необходимостта от специализирани услуги се определя от Възложителя.

Official source

Source: CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency)

Always verify details on the official notice.

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Last verified against CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency) 1 week ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 357 awards for IT services in Bulgaria.

This notice
€70,560
Median award
€100,929
Middle half of past awards
€34,440 to €490,000

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

ВОДОСНАБДЯВАНЕ И КАНАЛИЗАЦИЯ ООД

Bulgaria

notices in the register
112
awards
45
awarded in total
€16.6M

Who wins its contracts

Many suppliers
different companies won its awards
32
of the awards went to the three most frequent winners
23%
of its calls state an estimated value
100%

Based on 39 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.5
of those lots received a single tender
71%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - Bulgaria

Company Wins Total awarded Last win
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД 68 €67.4M Oct 2026
ТехноЛогика ЕАД 20 €2.0M Oct 2026
А1 България ЕАД 18 €14.6M Oct 2026
СИЕНСИС АД 15 €10.8M Sep 2026
ГАМА КОНСУЛТ-КАЛИНКИН,ПРОКОПОВ И С-ИЕ СД 15 €2.3M Oct 2026

Based on 447 awards with a linked company profile over the last 2 years.

10 open tenders right now

Market context

Larger than 17% of the open notices in IT services across Europe.

open now in IT services
3,227
median open notice
€548,564

Who wins in this market

Many suppliers

Bulgaria · IT services

different companies won awards here
167
of the awards went to the three most frequent winners
24%
buyers awarded contracts here
119

Based on 447 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.7
of those lots received a single tender
50%
of the awards went to companies based in another country
4%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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