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Third Party Resident Support for GLA Warm Homes Local Grant

Original GLA Third Party Resident Support

Open Contract notice 35 days left
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Deadline 29 Oct. If it moves, an email when the register sees it. A correction: the same email. Your plan: decide by 15 Oct, questions by 15 Oct, draft by 22 Oct. Log in

  1. Published
  2. Today
  3. Deadline open for 36 days
  4. Awarded pending

Summary

Machine-generated summary

Transport for London, acting for the Greater London Authority, is procuring a Third Party Resident Support service for the Warm Homes Local Grant programme. The service provides independent, resident facing support across the retrofit journey: engaging eligible residents and onboarding them into the scheme, offering tailored advice and case management for vulnerable households, supporting residents through installation, disruption and post works stages, and reducing dropout rates while improving resident experience. The procurement is divided into four geographical scopes, with up to four separate contracts to be awarded, following an open competition under the light touch regime (PA23).

Description

Transport for London (TfL), acting on behalf of the Greater London Authority (GLA), invites suitably qualified organisations to participate in an Open Procedure under the Procurement Act 2023 Light Touch Regime for the provision of Third Party Resident Support Services in support of the Warm Homes Local Grant (WHLG) Programme. The Warm Homes Local Grant Programme is funded by the Department for Energy Security and Net Zero (DESNZ) and delivers domestic energy efficiency and low-carbon heating measures to eligible low-income households across London. The Programme forms part of Warmer Homes London and supports the Mayor of London's objectives to reduce fuel poverty, improve housing quality and accelerate London's transition to net zero. The purpose of the Third Party Resident Support Service is to provide tailored, resident-centred support to vulnerable, digitally excluded and harder-to-reach residents throughout their participation in the Programme. The Service is intended to improve resident engagement, reduce avoidable programme attrition, improve customer experience and support successful delivery of retrofit measures. Services may include: • resident engagement and outreach activities; • casework and tailored resident support; • support for vulnerable and digitally excluded residents; • assistance with programme navigation and communications; • support during assessment, installation and completion stages; • signposting and referral to other services where appropriate; • reporting, performance monitoring and programme evaluation. The procurement is divided into four (4) geographical Lots/scopes. Bidders may bid for one, multiple or all Lots. Lots will be evaluated independently in accordance with the published evaluation methodology. Lot 1 Barnet, Camden, Enfield, Haringey and Islington. Lot 2 Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea and Westminster. Lot 3 City of London, Lambeth, Merton, Richmond upon Thames, Southwark, Sutton, Wandsworth and Kingston upon Thames. Lot 4 Greenwich, Redbridge, Bromley, Tower Hamlets, Hackney, Havering, Bexley, Newham and Lewisham.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 hour ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Public administration services - United Kingdom

Company Wins Total awarded Last win
Prison Advice & Care Trust (pact) 3 €198,266 Sep 2026
Saxton 3 n/a Aug 2026
Fuuse 2 €175,507 Feb 2026
EDENRED (UK GROUP) LIMITED 2 €102,344 May 2026
HYMANS ROBERTSON LLP 2 €90,778 Aug 2026

Based on 64 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Title: "Third Party Resident Support for GLA Warm Homes Local Grant" to "GLA Third Party Resident Support"
    • Status: Now marked as Open
    • Estimated value: Raised to €1,945,815 (+0%)
    • Submission deadline: Deadline set: October 29, 2026, 12:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Raised to €1,672,428 (+0%)
  2. Read before bidding
    • Title: "GLA Third Party Resident Support" to "Third Party Resident Support for GLA Warm Homes Local Grant"
    • Status: Now marked as Upcoming
    • Estimated value: Raised to €1,945,814 (+0%)
    • Submission deadline: The deadline was removed from the notice.
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Estimated value: Raised to €1,672,427 (+0%)
  3. Read before bidding
    • Title: "Third Party Resident Support for GLA Warm Homes Local Grant" to "GLA Third Party Resident Support"
    • Status: Now marked as Open
    • Estimated value: Raised to €1,945,815 (+0%)
    • Submission deadline: Deadline set: October 29, 2026, 12:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Raised to €1,672,428 (+0%)
  4. Read before bidding
    • Title: "GLA Third Party Resident Support" to "Third Party Resident Support for GLA Warm Homes Local Grant"
    • Status: Now marked as Upcoming
    • Estimated value: Raised to €1,945,814 (+0%)
    • Submission deadline: The deadline was removed from the notice.
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Estimated value: Raised to €1,672,427 (+0%)
  5. Read before bidding
    • Title: "Third Party Resident Support for GLA Warm Homes Local Grant" to "GLA Third Party Resident Support"
    • Status: Now marked as Open
    • Estimated value: Raised to €1,945,815 (+0%)
    • Submission deadline: Deadline set: October 29, 2026, 12:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Raised to €1,672,428 (+0%)
  6. Read before bidding
    • Title: "GLA Third Party Resident Support" to "Third Party Resident Support for GLA Warm Homes Local Grant"
    • Status: Now marked as Upcoming
    • Estimated value: Raised to €1,945,814 (+0%)
    • Submission deadline: The deadline was removed from the notice.
    • Scope and criteria: The description was shortened. Re-read it before you bid.
    • Estimated value: Raised to €1,672,427 (+0%)
  7. Read before bidding
    • Title: "Third Party Resident Support for GLA Warm Homes Local Grant" to "GLA Third Party Resident Support"
    • Status: Now marked as Open
    • Estimated value: Raised to €1,945,815 (+0%)
    • Submission deadline: Deadline set: October 29, 2026, 12:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Raised to €1,672,428 (+0%)

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Market context

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Buyer track record on Aperlena
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