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Sweden - Customer management software - RFI: Customer systems for water and waste services

Original Sverige - Programvara för kundhantering - RFI: Kundsystem för VA och avfall

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Summary

Machine-generated summary

A Swedish buyer has published a Request for Information (RFI) concerning a customer system, or separate support, for handling water and wastewater (VA) and waste services. Required functionality includes customer, installation and service management; case management and work orders with field support; booking and rebooking of water meter replacements; waste management covering subscriptions, routes, deviations, weight data and orders; and customer communication including one-to-one and bulk messages, self-service and e-services. The buyer wants to get in contact with potential suppliers. No estimated value, deadline or detailed procedure is stated. Interested companies should respond to the RFI to express their interest.

Description

RFI:n omfattar kundsystem eller separat stöd för hantering av VA/Avfall, innefattande funktioner som: • Kund-, anläggnings- och tjänsthantering (VA + avfall) • Ärendehantering och arbetsorder, inklusive fältstöd • Bokning och ombokning av vattenmätarbyten • Avfallshantering: abonnemang, rutter, avvikelser, viktdata och beställningar • Kundkommunikation (en-till-en och massutskick), självservice och e tjänster Vi skulle vilja komma i kontakt med potentiella anbudsgivare.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Sweden

Company Wins Total awarded Last win
Atea Sverige AB 8 €4.9M Jun 2026
Tietoevry AB 6 €14.2M Jul 2026
CGI Sverige AB 5 €14.8M May 2026
ProReNata AB 5 €2.7M Jun 2026
Matilda FoodTech AB 5 €2.0M Feb 2026

Based on 140 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Title: "Sverige - Programvara för kundhantering - RFI: Kundsystem för VA och avfall" to "Sverige – Programvara för kundhantering – RFI: Kundsystem för VA och avfall"
    • Estimated value: Set to €909,711
    • Estimated value: Set to €10,000,000

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Market context

Avg. open tender · Software & IT systems
€60,759,010
2,558 open across Europe right now 99% below sector average
Buyer track record on Aperlena
14 notices tracked · 5 awarded
€20,914,427 in awarded contracts

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